Cambridge - Employer Services Specialist - 20068014

State of Ohio • Cambridge, OH

3d • Onsite

About The Position

Under general direction, works independently to manage portfolio of assigned employers to consult & assist regarding premium rates, NCCI manual classifications, BWC’s rating, discount & incentive programs, available grants, and the importance & necessity of loss control programs. Contacts assigned new and existing employers to market, support, and implement various BWC initiatives. Provide loss control consultation (i.e., efforts to reduce both employer premium costs & workers’ compensation claims by improved safety services, work environment & policies) within assigned employer account portfolio and works with Employer Programs to enroll employers in the loss control programs. Review assigned employer protests & appeals and issue decisions to grant or deny based on Ohio Revised Code, Ohio Administrative Code, Ohio Bureau of Workers' Compensation rule and applicable policy. Works with other BWC Departments to resolve employers’ questions and problems related to coverage, jurisdiction, invoicing, payroll & premiums, independent contractor issues, and discount programs.

With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society’s impact on our services and workplace, and learn about how different perspectives can improve leadership skills.

To transform BWC into an agile organization driven by customer success.

To deliver consistently excellent experiences for each BWC customer every day.

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

Requirements

• Completion of undergraduate core program in business administration, insurance & risk management or related field of study AND must be able to provide own transportation.
• Or 2 yrs. exp. in public or private insurance organization position that involved insurance sales, marketing or provision of consultative services to commercial clients/employers; must be able to provide own transportation.
• Or equivalent of Minimum Class Qualifications for Employment noted above.
• Knowledge of insurance & risk management; risk classification; experience rating procedures; claim handling & reserving; rehabilitation services; workers' compensation laws, policies & procedures.
• Skill in operation of personal computer.
• Ability to define problems, collect data, establish facts & draw valid conclusions; write meaningful, accurate & concise risk reviews; gather, collate & classify information about data, people or things; answer routine & technical inquiries from employers.

Responsibilities

• Manage portfolio of assigned employers to consult & assist regarding premium rates, NCCI manual classifications, BWC’s rating, discount & incentive programs, available grants, and the importance & necessity of loss control programs.
• Contact assigned new and existing employers to market, support, and implement various BWC initiatives.
• Provide loss control consultation (i.e., efforts to reduce both employer premium costs & workers’ compensation claims by improved safety services, work environment & policies) within assigned employer account portfolio and works with Employer Programs to enroll employers in the loss control programs.
• Review assigned employer protests & appeals and issue decisions to grant or deny based on Ohio Revised Code, Ohio Administrative Code, Ohio Bureau of Workers' Compensation rule and applicable policy.
• Work with other BWC Departments to resolve employers’ questions and problems related to coverage, jurisdiction, invoicing, payroll & premiums, independent contractor issues, and discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees