Employee & Workplace Experience Intern

Coinbase • New York, NY

401d

About The Position

The Employee & Workplace Experience Intern at Coinbase will engage in a 12-week internship focused on enhancing employee experiences through process improvement initiatives. The intern will work on a Kaizen project aimed at optimizing workflows and operational efficiency within the Employee & Workplace Experience (EWX) team, contributing to both remote and in-person employee experiences.

Requirements

• Currently pursuing or recently completed a degree.
• Demonstrated interest in process improvement and operational efficiency.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a cross-functional team environment.
• Highly organized and detail-oriented with strong project management abilities.
• Proficiency in Google Workspace; familiarity with project management tools like Asana, Jira, and Lucidchart is a plus.

Nice To Haves

• Currently pursuing a degree or certificate in operations management, business administration, or a related discipline.
• Experience with or knowledge of Kaizen or other process improvement methodologies.
• Interest in workplace culture and employee experience programs.
• Familiarity with data analysis and reporting tools.

Responsibilities

• Assist in the Kaizen project by analyzing and optimizing current processes within the EWX team.
• Collaborate with program managers and cross-functional stakeholders to gather data and insights.
• Develop and implement streamlined workflows to improve operational efficiency.
• Implement documentation standards, SOP templates, and process maps for sustainable and scalable operations.
• Support in managing project alignment, stakeholder communication, and driving change management strategies.
• Utilize Google Workspace and other platforms to develop tools for program efficiency and data management.
• Track and report on key metrics in collaboration with People Analytics to inform future improvements.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: No Education Listed