Employee & Workplace Experience Intern

Coinbase Careers Page • New York, NY

71d • $40 - $40

About The Position

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. We are seeking a motivated intern to join our Employee & Workplace Experience (EWX) team for a 3-4 month project-based internship. The ideal candidate will focus on process improvement through a Kaizen initiative, aimed at reducing time waste and streamlining at least one core program to enhance our team's delivery. This position offers a unique opportunity to contribute to projects that improve both remote and in-person employee experiences.

Requirements

• Currently pursuing or recently completed a degree in operations management, business administration, or a related field.
• Demonstrated interest in process improvement and operational efficiency.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a cross-functional team environment.
• Highly organized and detail-oriented with strong project management abilities.
• Proficiency in Google Workspace; familiarity with project management tools like Asana, Jira, and Lucidchart is a plus.

Nice To Haves

• Currently pursuing a degree or certificate in a related discipline.
• Experience with or knowledge of Kaizen or other process improvement methodologies.
• Interest in workplace culture and employee experience programs.
• Familiarity with data analysis and reporting tools.

Responsibilities

• Assist in the Kaizen project by analyzing and optimizing current processes within the EWX team.
• Identify inefficiencies in experience and/or workplace processes and propose actionable improvements.
• Collaborate with program managers and cross-functional stakeholders to gather data and insights.
• Develop and implement streamlined workflows that enhance operational efficiency and reduce time waste.
• Create process maps, standard operating procedures (SOPs), and documentation standards for sustainable and scalable operations.
• Implement tools and platforms (e.g., Google Workspace) for program efficiency and data management.
• Collect and analyze data related to employee feedback, program effectiveness, and operational improvements.
• Track and report on key metrics in collaboration with the People Analytics team to inform future enhancements.
• Prepare reports and presentations to communicate findings and recommendations to stakeholders.
• Assist in developing and executing programs aimed at improving employee satisfaction, engagement, and well-being.
• Conduct research, gather feedback, and identify areas for enhancement in both remote and in-person workplace experiences.
• Support change management strategies to ensure smooth implementation of new initiatives and improved processes.

Benefits

• Full time offers from Coinbase include bonus eligibility + benefits (including medical, dental, vision and 401(k)).

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees