EMPLOYEE SERVICES COORDINATOR

Compass Group • TX

81d • $60,000

About The Position

The Employee Services Coordinator will support either Austin, TX or Taylor, TX locations, must be open to either location placement. The Employee Services Coordinator will manage the day-to-day inquiries, issues and work requests related to support the general building population. The Employee Services Coordinator will be the first contact for employee assistance on various requests and will collaborate with cross-functional teams, including team members from individual business units. Review internal work order requests for Employee Services requests needed to be addressed and funnel tasks to appropriate channels for completion. Coordinate with vendors with ordering supplies and working with porters to ensure replenishment of items throughout the facility. Anticipate, recommend, and manage vendor contract services. Assist employees with questions and guidance on shuttle services to other satellite locations. Coordinate with 'Workplace Solutions ES Team' executive administrators and security on executive vehicle support such as regular scheduled maintenance and support w/ procuring new vehicles. Assist employee passport rush assistance and business card requests. Have oversight of scheduling seasonal and holiday décor with outside vendors. Refunds/Maintenance on vending machines, mother rooms etc. Coordinate Breakroom Services such as Cleaning, Appliance support/maintenance. Assist with employee wellness flower request and plant maintenance support related items. The roles & responsibilities are not limited and are subject to be changed with short notice.

Requirements

• Four-year college degree preferred in Business Administration or Facilities Management, or equivalent work experience.
• Knowledge of the tech industry is preferred.
• Ability to make decisions in a fast-paced, collaborative environment.
• High degree of flexibility and strong customer service focus.
• Experience with computer-aided facility management systems such as KNOX, EDM, and Trac.
• Ability to follow policies, procedures, and safety standards.

Nice To Haves

• Experience in facilities management.
• Strong problem-solving and multi-tasking skills.

Responsibilities

• Manage day-to-day inquiries and work requests related to employee services.
• Review internal work order requests and funnel tasks to appropriate channels.
• Coordinate with vendors for ordering supplies and ensure replenishment.
• Anticipate and manage vendor contract services.
• Assist employees with questions regarding shuttle services.
• Coordinate executive vehicle support with security and administrators.
• Assist with employee passport rush assistance and business card requests.
• Oversee scheduling of seasonal and holiday décor with vendors.
• Manage refunds and maintenance on vending machines and mother rooms.
• Coordinate Breakroom Services including cleaning and appliance maintenance.
• Assist with employee wellness flower requests and plant maintenance.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees