Employee Relations Specialist- Human resources, Full Time Days

Cape Fear Valley Health

1d•Onsite

About The Position

Responsible for ensuring human resources and employee practices are consistent and in compliance with applicable federal, state, and local laws and best practices. This includes administering complex processes such as conducting investigations, responding to complaints, issuing corrective actions, conflict resolution, leave management, and Equal Employment Opportunity. Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity. For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.

Requirements

Associate’s degree in human resources, business administration, or other related field required
5 years of experience in a related area such as: human resources, compensation, recruitment, and/or equal opportunity compliance required
5 years of experience resolving complex employee relations issues required
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and critical thinking skills
Proficient with Microsoft Office Suite or related software
Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Serves as the initial contact for employees and leadership to assist with problem resolution or policy interpretation
Coordinates the initial investigation of EEOC charges and assists with the preparation of the position statement and the response to any charges
Coordinates and conducts departmental evaluations/investigations for the purpose of maintaining policy compliance and establishing corrective action plans to minimize employment liabilities
Assist with the Employee Assistance Program (EAP) interventions and conflict resolution processes
Human Resources representative on the Threat Assessment Team (TAT) for organizational safety preparedness for staff and departments/units
Coordinates and facilitates the various steps of the Grievance Procedure, consulting, and counseling with the employee and/or management as needed
Assist with responses to the North Carolina Department of Commerce unemployment claims and appeals
Serves as initial contact with local law enforcement agencies for legal inquiries into employee status in relation to background inquiries or legal charges
Assist with diversity awareness and participate in leadership/management training classes
Conducts follow-up and exit interviews and advises management of areas needing attention
Assist with FMLA inquiries and leave of absence processing
Other duties as assigned