Employee Relations Specialist

Cushman & Wakefield

21h

About The Position

The Employee Relations Specialist is responsible for the delivery of employee relations governance and consulting services to designated internal clients for US and Canada ER matters. To be successful in this role, individuals must demonstrate deep knowledge of Canadian federal and provincial jurisdictions and local leave requirements to ensure consistent and compliant application of company policies.

Requirements

• To be successful in this role, individuals must demonstrate deep knowledge of Canadian federal and provincial jurisdictions and local leave requirements to ensure consistent and compliant application of company policies.

Responsibilities

• Responsible for the delivery of Employee Relations consulting services to dedicated client groups on standard to complex ER matters.
• Work with employees and their managers to understand perspectives and to guide toward resolution of conflict or issues.
• Investigate internal employee complaints, recommend solutions to management and People Partners, including consistent corrective action or termination, based on company policies, weighing legal risk factors to the organization.
• Document investigation, recommendations and resolution for the complaint.
• Consult and coach managers on performance management best practices, including progressive performance management, performance improvement plans, exit strategies, and involuntary separations.
• Investigate, review, consult, and provide recommendations to managers on employee misconduct issues.
• Make recommendations regarding appropriate level of corrective action or termination to People Partners and management based on company policies and laws.
• Consult on escalated leave of absence and job accommodation requests.
• Provide recommendations, resolution and influence management on recommendations based on company policies and laws.
• Ensure appropriate documentation to support decision.
• Support and consult with HRBPs and managers with position elimination activities; coordinate approved business cases with aligned HRBP, ER COE, and the HR Operations team to ensure a seamless and thoughtful process for affected employees and non-affected managers and employees
• Provide change management support to management and HRPBs.
• Partner with dedicated HRBP on issues that are highly complex or present significant risk to the business or company.
• Utilize Case Management tools to document and effectively manage ER matters and investigations; will become the Subject Matter Expert and Super User of the Case Management tool, generating reports and tracking trends.
• Provide input and insight on holistic intervention and engagement efforts and remedies
• May assist in the creation and refinement of company-wide HR policies; collaborate and consult on non-HR policies.
• Develop of training, tools, templates, processes and reference materials, or other projects in support of the ER COE function.
• May participate in project work that supports the ER COE, the HR team, or other functions
• Occasional travel to other C&W locations to participate in investigations and meetings
• Demonstrate exceptional virtual communication skills, relationship‑building strength, a proactive and responsive approach, and the ability to document issues with clarity and precision

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees