Employee Relations Specialist - Overnight

Toyo Tires•White, GA

About The Position

The Employee Relations Specialist is responsible for proactively managing workplace relations to support a safe, compliant, and high-performing manufacturing workforce. This role demonstrates effectiveness through timely case resolution, consistent policy application, credible investigations, and practical coaching that improves leader capability and employee engagement. Success is evident when employee concerns are addressed fairly, risks are mitigated early, and managers demonstrate improved confidence and consistency in handling people-related issues.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
5+ years of progressive experience in employee relations, human resources, or a closely related function, preferably in a manufacturing or industrial environment.
Strong understanding of employee relations practices, including case management, progressive discipline, workplace investigations, and conflict resolution.
Working knowledge of employment laws and regulations applicable to employee relations, including FLSA, ADA, FMLA, Title VII/EEO, harassment prevention, retaliation, and applicable state laws.
Demonstrated experience conducting non-complex to moderately complex workplace investigations, including interviewing employees, witnesses, and leaders, and preparing written findings
Strong ability to interpret and apply HR policies, handbooks, and procedures consistently across employee populations.
Experience coaching managers on performance management, documentation standards, conflict resolution, and difficult conversations.
Experience working with HRIS and employee relations case management systems, with the ability to maintain accurate documentation and track trends.
Strong analytical, problem solving, and decision making skills, with the ability to assess risk and recommend appropriate actions.
Strong verbal and written communication skills, including the ability to de-escalate sensitive situations and communicate effectively with employees and leaders at all levels.
Ability to manage multiple priorities, meet deadlines, and maintain professionalism in a fast paced manufacturing environment, including overnight operatio

Responsibilities

Independently manages ER cases from intake to resolution
Handles issues such as: Attendance and performance concerns Policy violations Interpersonal conflict
Workplace behavior complaints
Applies progressive discipline consistently and appropriately
Documents cases thoroughly and accurately
Recognizes patterns or trends and flags systemic issues
Conducts workplace investigations (non - complex to moderately complex)
Interviews employees, witnesses, and leaders
Collects and evaluates evidence objectively
Maintains confidentiality and neutrality
Prepares written investigation summaries and findings
Escalates legal risk matters appropriately
Interprets HR policies, handbooks, and procedures
Applies policies consistently across employee populations
Advises leaders on appropriate corrective actions
Ensures compliance with internal standards and employment laws
Identify gaps or inconsistencies in policy application
Coaches’ managers on: Performance management Documentation best practices Difficult conversations Conflict resolution
Guides employees through ER processes and expectations
Uses sound judgment and emotional intelligence in sensitive situations
Working knowledge of: FLSA (wage and hour basics) ADA and reasonable accommodations FMLA (general understanding) Title VII / EEO principles Retaliation and harassment prevention State employment laws (as applicable)
Strong verbal and written communication skills
Ability to de-escalate tense or emotional situations
Exercises sound judgment and discretion
Communicates clearly with employees at all levels
Maintains professionalism under pressure
Maintains accurate ER case documentation
Uses HRIS and case management systems effectively
Tracks trends and recurring issues
Prepares summaries or reports for HR leadership