Employee Relations Specialist 5121

Keesler Federal Career • Gulfport, MS

3d

About The Position

The Employee Relations Specialist serves as a trusted advisor to employees and leadership, focusing on conflict resolution, counseling, and fostering a respectful, compliant workplace. This role manages employee concerns, conducts workplace investigations, and provides guidance on performance issues, conduct, and policy interpretation. The Specialist works proactively to resolve conflicts, support employee well-being, and mitigate risk while promoting positive employee relations and organizational values.

Requirements

• Associate's degree or equivalent
• Three years to five years of Human Resources experience required.
• Minimum of 3 years of hands‑on employee relations experience in a high‑volume or fast‑paced workplace.
• Demonstrated knowledge of HR practices in addressing employee relations concerns.
• Demonstrated ability to manage multiple active ER cases simultaneously while meeting tight deadlines.
• Proven track record of managing a high caseload of employee relations matters, including conflict resolution, investigations, and disciplinary actions.
• Ability to prioritize competing demands and exercise sound judgment in complex situations.
• Prior experience conducting training programs.
• General knowledge of employment law, compensation, and leave administration including FMLA.
• Accuracy and attention to detail required.
• Must establish good rapport with members and co-workers.
• Confidentiality and dependability required.
• Exceptional oral and written communication skills required.
• Must possess ongoing ability to keep abreast of changing policies and procedures.
• Must be a self-starter with the ability to multitask and work under pressure in a fast-paced environment with limited supervision.
• Ability to work collaboratively in keeping with a one team culture.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Must be an individual of high energy, and positive attitude.
• Experience with Microsoft Office

Nice To Haves

• SHRM-CP designation or equivalent HR professional certificate preferred
• Experience with HRIS system a plus.
• Working knowledge of Microsoft Windows, with proficiency in all applications of Microsoft Office Suite (Word, Excel, Powerpoint, etc.)

Responsibilities

• Perform Employee Relations activities including counseling on conflict resolution, performance issues, disciplinary action, and processing of termination requests.
• Provides HR Policy /Procedure and Employee Handbook interpretation.
• Provides day to day performance management guidance and respond to employee relation concerns in a timely manner that builds trust and credibility.
• Conduct employee investigations to ensure compliance with company policies, state laws and regulations.
• Respond to unemployment claims.
• Notifies management of ongoing concerns and trends and collaborate with HR leadership to offer effective solutions.
• Provides support in the training and development of all team members by disseminating and reinforcing policies, regulations, programs, procedures, and activities.
• Assists with employee engagement plans, and employee programs while obtaining necessary budget approval to initiate activities. (KEEP/Team Day/ Recognition, etc.).
• Facilitates orientation of company policy and procedures during onboarding of new hires.
• Completes onboarding tasks to complete hiring of new hires.
• Evaluate and improve current HR processes to ensure maximum service delivery and improved operational effectiveness.
• Assists with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
• Maintains the integrity and confidentiality of human resource files and records.
• Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).
• Assists with community events, as needed.
• Other duties as assigned to assist the HR Department to better serve our members.

Benefits

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
• Employee and Dependent Life Insurance
• 401(k) Retirement Plan with 100% match on the first 5% contributed by you
• Paid Leave
• Tuition Reimbursement and Competitive Scholarships
• Short-Term & Long-Term Disability Benefits
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees