Employee Relations Partner
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About The Position
Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We are looking for an Employee Relations (ER) Partner to join the team in our Phoenix Call Center. This person will be responsible for partnering with business leaders and their team members on key areas that impact work happiness and company culture. This role is a champion for our team members and is a strategic advisor to the people managers. Reporting to the Director, HRBP (Phoenix), this position provides high quality, proactive and professional service to internal team members throughout their employee lifecycle. The partner will focus on resolving workplace issues and minimizing risk to the organization by utilizing best practices in employee relations at our Phoenix Service Center.
