Employee Relations Partner

BJC HealthCare • Saint Louis, MO

221d • Remote

About The Position

BJC Healthcare is looking for an experienced Employee Relations Partner. This position will be key in consulting with employees and leaders on policy interpretation, performance improvement and provide HR expertise to minimize risk. Ideal candidates should have good communication skills and be able to consult at various leadership levels. Remote opportunity, with some flexibility needed for on site meetings. BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Requirements

• Bachelor's Degree
• 2-5 years of experience in Employee Relations or related field

Nice To Haves

• Master's Degree
• 5-10 years of experience in Employee Relations or related field
• 2-5 years of supervisory experience
• PHR certification
• SHRM - CERTIFIED PROFESSIONAL certification
• SHRM Sr Certified Professional certification
• SPHR certification

Responsibilities

• Leverages the Advise & Counsel (A&C) technology suite to intake, triage, and resolve Employee Relations consultations with organizational leaders and team members.
• Utilizes strong interpersonal skills and provides compassion and empathy in every customer interaction regardless of the interaction medium.
• Coaches and redirects customers to the appropriate HR channel if the issue does not fall within their scope.
• Uses the technology suite and operational practices to interact with HR Hub, other A&C teams, and other Employee Relations-related stakeholders to ensure a seamless and positive customer experience.
• Identifies improvement opportunities and trends in the Partner's case types/volumes that could lead to improved service.
• Participates in improvement initiatives or other projects as directed by A&C leadership.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Pension Plan/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree