Employee Relations Partner

Gallagher•Rolling Meadows, IL

About The Position

Employee Relations Partner, North America The North America Employee Relations Partner, reporting to the Vice President, Employee Relations, is a key member of the Employee Relations Center of Excellence. This role will be supporting a business division within North America and will serve as a trusted advisor to resolve challenging issues including complex investigations, policy issues, performance improvement, conflict resolution, reductions in force and other ER concerns. This role will partner, as needed, with HRBPs, Legal, HR Operations, Global Security, IT Security and others to analyze, diagnose and resolve Employee Relations issues in an efficient and effective manner.

Requirements

10+ years of related experience –focused on Employee Relations, employment law, or HR Business partner/generalist experiences with Employee Relations responsibilities.
Extensive investigation experience
Experience using a case management system and accountability for detailed, documented investigations
Experience building and using metrics to identify employee relations trends.
Background in HR, Employment Law, or Business
Bachelor’s degree in relevant field
Strong attention to detail and excellent verbal and written communication skills, including the ability to write cohesive emails, summaries and investigations plans/reports.
Demonstrates ability to build collaborative working relationships and be a conscientious, trusted adviser with employees at all levels.
Handles complex and emotionally charged issues with maturity and composure, addressing situations objectively and without bias.
Passionate about making things better, e.g. improving processes, reducing/removing inefficiencies.
Desire to effectively mentor, develop and coach partners and team members.

Nice To Haves

Experience with both US and international (e.g., Canada, Lat Am) ER / compliance / Human Resource matters, highly preferred.

Responsibilities

Conduct internal investigations related to EEO concerns and potential code of conduct violations.
Partner with managers and employees to facility positive interactions and effective outcomes for matters including performance coaching, performance improvement plans, written warnings, disciplinary actions and communications.
Collaborate cross functionally with division leaders, Legal and HR to resolve ER cases and sustain positive employee relations.
Provide detailed case management documentation, executive summaries and timelines clearly written and with recommended outcomes.
Analyze employee relations trends with the business to develop proactive strategies, solutions, training programs and policies.
Maintain thorough understanding of Gallagher HR policies/procedures and relevant employment and labor laws to mitigate risk and ensure equitable and consistent resolution of cases.
Engage and execute on projects across divisions and functions where ER expertise and input is required.
Assist in the continuous improvement of processes, policies, metrics and overall HR quality improvements.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program