Employee Relations Partner

Goodstart Corporate•San Francisco, CA

About The Position

Be the trusted first point of contact for all people-related matters, delivering tailored, humanised ER support that empowers leaders, strengthens culture, and creates Amazing Goodstarter Experiences across our national network. Your Impact: As an Employee Relations Partner, you’ll play a critical role in supporting leaders and team members with timely, pragmatic and people-centred advice. You will: Provide on-demand coaching across engagement, retention, performance and complex case management. Deliver clear, risk-aware, and solutions-focused guidance that keeps our business moving at pace. Build leader confidence by empowering them to make informed, values-aligned decisions. Act as a culture ambassador, modelling our foundations and championing a positive, inclusive and safe working environment. Support investigations, performance processes and policy interpretation across the employee lifecycle. Partner with specialists to strengthen our organisational culture, improve people practices, and drive continuous improvement. Reinforce Goodstart’s commitment to safety, reconciliation and a child-safe environment in everything you do.

Requirements

Tertiary qualifications in HR, ER, Law or equivalent experience.
Broad generalist experience across the employee lifecycle, including performance, conduct, policy, and case management.
Strong customer-service mindset with the ability to build trust, adapt your communication style, and maintain confidentiality.
Experience in fast-paced, high-volume environments where you balance competing priorities with accuracy and care.
High attention to detail, strong written and verbal communication skills, and the ability to provide clear, confident advice.
Capability to work flexibly, navigate ambiguity, and deliver solutions that support both people and business outcomes.
A collaborative mindset with a genuine commitment to continuous improvement and enhancing the Goodstarter experience.
Current WA Working with Children Check

Responsibilities

Provide on-demand coaching across engagement, retention, performance and complex case management.
Deliver clear, risk-aware, and solutions-focused guidance that keeps our business moving at pace.
Build leader confidence by empowering them to make informed, values-aligned decisions.
Act as a culture ambassador, modelling our foundations and championing a positive, inclusive and safe working environment.
Support investigations, performance processes and policy interpretation across the employee lifecycle.
Partner with specialists to strengthen our organisational culture, improve people practices, and drive continuous improvement.
Reinforce Goodstart’s commitment to safety, reconciliation and a child-safe environment in everything you do.

Benefits

Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (As approved by management)
Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.