Employee Relations Operations Process Manager

Apple • Cupertino, CA

121d • $137,900 - $207,300

About The Position

Apple is seeking an experienced Employee Relations (ER) Operations Process Manager with a strong background in managing sensitive ER processes. This role requires expertise in ER process execution, complex documentation, data management, and the ability to meet deadlines with precision and efficiency. In this role, you will be responsible for managing sensitive and complex operational activities related to sensitive employee relations processes. You will be the primary point of contact for US process execution and be a partner to the Employee Relations Business Partner (ERBP) and People Business Partner (PBP) teams. You'll also lead and be a key member of various continuous improvements processes across employee relations.

Requirements

• 7+ years of deep expertise in employee relations and human resources processes.
• Experience in managing complex legally impacting administration, documentation, and data management.
• Strong presentation skills and experience with applications such as Keynote or Powerpoint.
• Highly analytical with a strong proficiency in Excel reporting.
• Executive reporting skills and the ability to use data to highlight and influence.
• Knowledge of US Employment law and ER Processes.
• Bachelor's degree or equivalent education.

Nice To Haves

• Ability to navigate ambiguity in a high-stakes, fast-moving environment.
• Ability to foster strong partnerships and promote open communication.
• Comfortable serving as a key point of contact and providing subject matter expertise.
• Extraordinary communication and time-management skills.
• Exceptional organizational skills with a proven ability to prioritize and manage multiple tasks.
• Demonstrate exceptional attention to detail across all aspects of work.
• Experience supporting transformation of Employee relations processes.
• Experience in project management, leading change and implementing solutions.
• Strong knowledge of People-centered technologies such as ServiceNow CRM and WorkDay.

Responsibilities

• Manage sensitive and complex operational activities related to employee relations processes.
• Serve as the primary point of contact for US process execution.
• Partner with Employee Relations Business Partner (ERBP) and People Business Partner (PBP) teams.
• Lead continuous improvement processes across employee relations.
• Ensure proper documentation and compliance with legal requirements.
• Support transformation of Employee relations processes and adoption of new technologies.
• Lead ER/HR operational projects and work in a global team.

Benefits

• Comprehensive medical and dental coverage.
• Retirement benefits.
• Discounted products and free services.
• Reimbursement for certain educational expenses, including tuition.
• Opportunity to participate in Apple's discretionary employee stock programs.
• Eligibility for discretionary bonuses or commission payments.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree