Employee Relations Manager
About The Position
As the Employee Relations Manager, you’ll partner directly with hospital leadership and People Operations partners to provide guidance on performance management, investigations, and workplace conflict resolution. You’ll balance proactive and reactive efforts — helping prevent issues before they escalate, and responding thoughtfully when they do. This is a hands-on, onsite role embedded within our hospital environment. You’ll be a visible, trusted presence who helps cultivate a culture of trust, accountability, and collaboration, aligned with both ACCESS values and Thrive’s mission to nurture the wellbeing of every veterinary professional.
Requirements
- 3–5 years of experience in employee relations, HR business partnership, or a similar role supporting a dynamic, multi-location organization.
- Strong understanding of California employment law and compliance practices.
- Proven ability to conduct investigations and manage confidential information with discretion.
- Excellent communication, facilitation, and coaching skills across all leadership levels.
- Ability to balance multiple priorities in a fast-paced, people-centered environment.
- Naturally empathetic with a pragmatic approach to problem-solving.
- Skilled at building trust and credibility through consistency, transparency, and professionalism.
Nice To Haves
- Experience in healthcare or veterinary medicine preferred.
Responsibilities
- Serve as a trusted advisor to hospital leaders on all aspects of employee relations, including performance management, investigations, and policy interpretation.
- Conduct fair, timely, and confidential workplace investigations related to conduct, policy violations, or interpersonal conflict.
- Coach managers through challenging team member situations with empathy and an eye toward solutions.
- Identify and resolve employee concerns proactively, escalating complex issues when needed to Thrive’s Centers of Excellence (COE).
- Support compliance with federal, state, and local employment laws while ensuring consistent application of Thrive and ACCESS policies.
- Partner with hospital leadership to foster engagement, accountability, and alignment with our core values.
- Collaborate with Thrive’s broader People Operations teams to share insights and drive continuous improvement in our employee experience.
- Maintain detailed records and documentation related to investigations and employee relations actions.
Benefits
- As part of Thrive Pet Healthcare, you’ll also have access to industry-leading benefits designed to support your financial, physical, and emotional wellbeing — because caring for others starts with caring for yourself.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
