Employee Relations Manager

Sevita•St. Cloud, MN

1d•$70,000

About The Position

Do you have strong leadership qualities, experience in Employee Relations, and want to work for a company that positively impacts the wellbeing of the individuals it serves? In the Employee Relations Manager role, you will help this company in its commitment to serve others by recommending procedures and courses of action and by providing consulting to field operations on employee relations issues. Formulate and recommend employee relations procedures in all areas of ER Provide counsel to field operations issues related to employee discipline and reviews, and make recommendations on CAPs, PIPs, termination decisions; provide follow-up as necessary Serve as main point of contact for employees and supervisors to answer questions related to employee relations issues or concerns Determine need to involve legal team; partner with legal on researching and responding to agency claims and legal actions Work with internal customers to implement positive and efficient processes that demonstrate integrity in approaches to employee relations investigations Provide oversight and subject matter expertise to ensure standardization of service delivery and tracking of employee relations activities across a geographically diverse workforce Evaluate employee relations inquiries with a high level of customer focus and sensitivity, and determine/recommend course of action Utilize case management system data to identify trends and patterns and report on findings; prepare narrative and statistical reports and make recommendations for preventing or reducing employee relations issues Update case reports with details of employee relations issues and the results of investigations Coordinate with the shared service center on issues related to unemployment Union experience highly preferred, with strong knowledge of Minnesota and Illinois labor law.

Requirements

Bachelor's degree required
Minimum 5-7 years of related experience required
At least 1 year in a management/supervisory role required for select operating group(s)
Knowledge of internal policies and external regulations that impact on employee relations resolution process
Customer-service focused
Excellent interpersonal skills, management skills, problem-solving, analytic, and communication skills
Ability to maintain a high level of confidentiality
Exceptional attention to detail

Nice To Haves

Prior experience in navigating complex employee relations concerns preferred
Union experience highly preferred, with strong knowledge of Minnesota and Illinois labor law.

Responsibilities

Formulate and recommend employee relations procedures in all areas of ER
Provide counsel to field operations issues related to employee discipline and reviews, and make recommendations on CAPs, PIPs, termination decisions; provide follow-up as necessary
Serve as main point of contact for employees and supervisors to answer questions related to employee relations issues or concerns
Determine need to involve legal team; partner with legal on researching and responding to agency claims and legal actions
Work with internal customers to implement positive and efficient processes that demonstrate integrity in approaches to employee relations investigations
Provide oversight and subject matter expertise to ensure standardization of service delivery and tracking of employee relations activities across a geographically diverse workforce
Evaluate employee relations inquiries with a high level of customer focus and sensitivity, and determine/recommend course of action
Utilize case management system data to identify trends and patterns and report on findings; prepare narrative and statistical reports and make recommendations for preventing or reducing employee relations issues
Update case reports with details of employee relations issues and the results of investigations
Coordinate with the shared service center on issues related to unemployment