Employee Relations Manager

Hospital for Special SurgeryNew York, NY
1d

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Requirements

  • Bachelor’s degree from an accredited institution
  • Minimum of 5 years in an Employee Relations role, or as an HR Generalist with significant employee relations experience
  • Ability to effectively manage time to handle multiple matters simultaneously in a fast-paced environment
  • Working experience researching and understanding U.S. employment laws and regulations
  • Positive, solutions-focused mindset
  • Resourceful – able to implement things that may not have been done before
  • Collaborative, with proven ability to develop and maintain strong professional relationships
  • Confident and decisive in advising others
  • Impeccable attention to detail and follow-through
  • Strong technical and analytic skills, comfortable working with HR data
  • Active listener; ability to interpret to both verbal and nonverbal communications
  • Strong written and verbal communication skills

Nice To Haves

  • Healthcare experience a plus

Responsibilities

  • Advise and partner with managers to fairly address performance and/or conduct issues with consistency and efficiency, while demonstrating appropriate nuance and adaptability
  • Partner with managers to fairly address performance and/or conduct issues with consistency and efficiency, while demonstrating appropriate nuance and adaptability
  • Partner with, guide, and educate managers in addressing attendance and lateness matters
  • Conduct and lead investigations related to allegations of harassment, discrimination, retaliation, wage & hour, and policy violations
  • Provide a safe and trusted place for employees, listening and helping address their workplace concerns
  • Partner with Leave Management team, advising and guiding on complex leave and accommodation situations
  • Disseminate ER best practices through communications, processes, and training for managers and employees
  • Compile ER metrics and assist in identifying trends and recommending preventive strategies and long-term solutions
  • Interpret and communicate HR policies, recommending updates where necessary and/or beneficial
  • Collaborate regularly with ER team members, Human Resources colleagues in other focus areas, and internal stakeholders, including Legal, Compliance, Risk, Security
  • Remain abreast of current and changing employment laws
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