Employee Relations Manager - Stores, Global Corporate Employee Relations (GCER)

Amazon • Phoenix, AZ

407d • $114,600 - $189,500

About The Position

The Employee Relations Manager for the Global Corporate Employee Relations (GCER) team at Amazon is responsible for managing a wide range of employee relations issues within the Amazon Stores organization. This role requires significant experience in employee relations, strong leadership, and excellent communication skills to effectively address and resolve employee concerns while promoting a positive employee experience. The position involves both reactive crisis management and proactive initiatives aimed at improving employee relations and organizational culture.

Requirements

• At least seven (7) years of direct experience in employee relations, human resources, or employment/labor law with a focus on employee relations.
• Bachelor's degree.
• Experience with employment & labor laws in the United States.
• Experience assessing complex data sets and influencing action based on assessments.
• Proficiency in MS Word, Outlook, Excel, and PowerPoint.

Nice To Haves

• Advanced degree, law degree, or specialized training in labor/employee relations.
• Strong interpersonal and persuasion skills to influence senior leadership and stakeholders.
• Knowledge and experience in Labor Relations.
• Outstanding written communication skills for executive-level messaging and reports.
• Proven problem-solving and analytical skills in ambiguous environments.

Responsibilities

• Analyze, diagnose, design, and revise people programs, policies, and practices to drive positive employee relations.
• Design mechanisms to collect and analyze employee feedback and insights.
• Deep dive into data and metrics to draft and deliver reports and recommendations to senior partners and business leaders.
• Work directly with employees to identify, address, and resolve concerns through conflict resolution and coaching.
• Design and conduct positive employee relations training and capability-building initiatives.

Benefits

• Comprehensive medical, financial, and other benefits packages.
• Equity and sign-on payments as part of total compensation.
• Access to mentorship and career growth resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree