Employee Relations Manager - Remote & Hybrid Options

Learning Care Group • Novi, MI

300d • $84,000 - $94,000 • Remote

About The Position

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for: You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more. You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off. You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program. You want recognition. We provide a positive, fun workplace where employees are appreciated. The primary purpose of this role is to conduct activities across the organization related to policy adherence, investigations, and risk mitigation. The Employee Relations Manager will execute on employee relations processes and practices, provide consultation and guidance to leaders, and support cross-functional projects associated with the Employee Relations discipline. The Employee Relations Manager will help foster a positive and productive work environment that supports the Company's Mission and Values.

Requirements

• BA/BS Degree in Human Resources or comparable field.
• Thorough knowledge of workplace laws and regulations.
• Minimum of 3+ year's employee relations specialist or HR functional experience in progressively responsible roles.
• Able to accommodate internal clients located across all U.S. time zones.
• PHR or SHRM preferred.

Responsibilities

• Provide expert guidance and support to managers and other stakeholders regarding employee relations matters.
• Counsel managers and employees in understanding and applying people tools, policies and procedures to maximize employee performance, achieve organizational effectiveness, improve employee engagement, and ensure legal compliance.
• Provide Field Managers timely guidance and support on employee relations situations including Reportable Issues, Ethics Point and HR-related employee/manager queries.
• Monitor and analyze trends in employee relations issues, using data to inform decision making and policy development.
• Foster continuous improvement and incorporate CI tools, such as root cause analysis, lessons learned, and case studies.
• Collaborate with key stakeholders to help develop proactive interventions and prevention strategies to address issues and recommend systematic improvements and appropriate innovative solutions.
• Deliver effective case management of employee relations issues, high risk disciplinary actions, legal issues, policy interpretation and application, and investigations.
• Conduct investigations using effective interviewing techniques, utilizing knowledge of the relevant legislation and regulations and organizational policies to determine appropriate resolutions.
• Consult with partners and stakeholders in the areas of employment law and Human Resources issues, policies, programs, and processes.
• Assist in the development, implementation and administration of Human Resources programs, policies and procedures in alignment with employment law.
• Log and track investigations in ServiceNow and EthicsPoint systems, resolving issues in a timely manner.
• Support with short-term and long-term planning initiatives that support the company's mission, vision and strategic objectives.
• Design and deliver training programs on HR topics or new initiatives to all levels of management as needed.
• Complete ad-hoc projects, reporting and tasks working with cross-functional HR teams.

Benefits

• Minimum 50% childcare discount.
• Immediate access to benefits.
• Innovative health programs.
• 401(k) company match.
• Flexible schedules.
• Paid time off.
• Ongoing training.
• Tuition reimbursement.
• Credential assistance.
• Master Teacher Program.
• Corporate partner discounts.
• Flexible Paid Time Off (PTO) plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree