Employee Relations Leader

Raising Cane's • Phoenix, AZ

3d

About The Position

The Employee Relations Leader is responsible for partnering with our Restaurants and Leaders to provide support regarding Crew concerns (e.g., allegations of harassment, discrimination, retaliation, and wage & hour violations). This role focuses on conducting fair, unbiased, and consistent end-to-end investigations and providing support for performance management.

Requirements

• 3+ years’ experience in human resources or employment compliance
• Bachelor’s degree or equivalent experience
• High sense of discretion with confidential, sensitive information
• Detail-oriented, organized, and flexible for timely multi-project management
• Strong analytical, written, verbal, and interpersonal skills
• Ability to work effectively and efficiently both independently and collaboratively
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, Access, Outlook, and Word

Nice To Haves

• Experience in a growth restaurant, customer, or retail Company
• SHRM, PHR, or SPHR certification

Responsibilities

• Promptly and objectively investigate Crew issues in collaboration with business partners and in alignment with the Company’s policies, procedures, and standards, including:
• Manage the end-to-end investigation process and assigned casework, following all documentation, reporting, and confidentiality standards
• Analyze and synthesize data to bring investigations to resolution, escalating as necessary
• Support crisis situations in partnership with appropriate internal teams
• Analyze aggregate data to identify systemic issue trends and propose recommendations for review
• Ensure legal compliance and mediate claims from regulatory and/or administrative agencies
• Facilitate performance management of Crew (e.g., coaching, feedback, and redirectives)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees