Employee Relations Generalist II

Denver Health and Hospital Authority • Denver, CO

6d

About The Position

We are recruiting for a motivated Employee Relations Generalist II to join our team! We are here for life’s journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department HR Administration May require travel to off-campus clinics. Join a dynamic HR team where collaboration isn't just a buzzword - it's the foundation for our work every day. As part of our connected group of Employee Relations professionals, you'll be surrounded by colleagues who share knowledge, tackle challenges together, and celebrate each other's successes. You'll also partner closely with our integrated team of HR Business Partners to exchange information and assess opportunities to support leaders and employees. Employee Relations is undergoing transformative work in the coming year, with specific focus on implementing a predictable service model, tracking mechanisms that will enable data analytics and leader education that will result in tangible impact on our organization's success. Beyond the role itself, you'll find an environment where professional growth is encouraged and questions are welcomed. We value the intersection of bringing empathy to HR, consistent processes, and supporting leaders in taking ownership of their teams and decisions. We prioritize working hard and laughing hard - we believe humor and playfulness are necessary to thrive in a field that is often challenging. If you're looking for a place where you can both contribute your expertise and continue to develop your skills alongside accomplished HR professionals, we'd love to talk with you. Job Summary Under general supervision, serves as a primary contact for employee relations matters, promoting positive workplace relationships through effective employee communication and engagement. Works independently on most employee relations matters while receiving guidance on complex or high-risk situations. Provides mentorship to level I generalists while handling more complex investigations and employee relations issues. Focuses on maintaining consistent application of policies while supporting a positive workplace culture.

Requirements

• Bachelor's degree or equivalent experience HR or related field required
• 4+ years of progressive Human Resources experience with focus on employee relations required
• Strong investigation and documentation skills.
• Strong customer service skills
• Solid knowledge of employment law and HR best practices.
• Solid organization, prioritization, and time management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to maintain confidentiality.
• Basic analytical and problem-solving skills.
• Critical thinking skills.
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Experience with HR Information Systems.

Responsibilities

• Independently manages employee relations investigations.
• Analyzes investigation findings and recommends appropriate actions.
• Manages and maintains accurate case files with appropriate documentation.
• Provides guidance on employee concerns and conflicts.
• Identifies and tracks employee relations trends; communicates to HR Business Partners.
• Reviews and approves corrective actions/ Accountability Based Performance (ABP) and Performance Improvement Plans (PIP).
• Provides comprehensive consultation to leaders on various employee relations matters.
• Coaches leaders through performance management situations.
• Develops and delivers HR training programs.
• Creates performance management tools and resources.
• Monitors utilization of performance management programs.
• Advises on policy interpretation and application.
• Supports the implementation, coordination, and evaluation of various programs and initiatives.
• Ensures compliance to monitoring and reporting processes.
• Assists leader prepare for unemployment hearings and drive high success rate for unemployment claims.
• Partners with the leave of absence team to support leave and accommodation cases.
• Creates and maintains program documentation and metrics.
• Supports implementation of employee engagement initiatives.
• Assists with diversity and inclusion program activities.
• Partners with key stakeholders for survey and audit preparation.
• Provides advanced policy interpretation and guidance to employees and leaders.
• Creates employee documentation for standard situations.
• Supports onboarding and exit processes.
• Recommends and implements process improvements.
• Supports organizational change initiatives.
• Mentors junior team members.

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
• Free RTD EcoPass (public transportation)
• On-site employee fitness center and wellness classes
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education & development opportunities including career pathways and coaching
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level