Employee Relations Consultants

Sedgwick

83d • Remote

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance.

Requirements

• Bachelor's degree from an accredited college or university preferred.
• MBA preferred.
• SHRM, PHR preferred.
• Six (6) years' experience in a human resource generalist capacity specifically demonstrating a working knowledge of employee relations programs and laws.
• Experience overseeing a wide variety of complex, high risk and sensitive employment-related cases from intake to investigation to resolution.
• Experience in a shared services/internal service delivery role and with HRIS and/or case management tools or equivalent combination of education and experience required.
• Experience with Workday and ServiceNow preferred.

Nice To Haves

• Knowledge of the full range of employee relations (ER) practices; performance management & corrective action support, restructuring & reductions, workplace issues and conflicts.
• Working understanding of major employment laws such as ADA, ADEA, FMLA, and Title VII Discrimination Act.
• Strong process improvement orientation and willingness to recommend changes to improve applicable functions.
• Ability to analyze information and convert related activities into a comprehensive work plan.
• High integrity, sound judgment and discretion regarding the handling of confidential information.
• Self-driven with a sense of ownership of work product and accountability.
• Ability to identify basic problems and procedural irregularities, collect data, establish facts and draw valid conclusions.
• Excellent oral and written communication skills.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Serve as the point of contact and provide support, guidance, and direction to business leaders and CR business partners on performance improvement, progressive discipline matters and workplace complaints, up to and including termination.
• Review and approve end-to-end corrective action, reductions, and performance management documents.
• Provide expertise, consultation, guidance and coaching to business leaders and CR business partners to address employee behavior and performance concerns.
• Review, document and deliver feedback and/or progressive discipline actions up to and including termination that align with Sedgwick policies.
• Evaluate, coordinate and approve the process for any reduction in force and/or position elimination to ensure consistency with Sedgwick policy.
• Ensure accurate tracking, intake and investigation notes, documentation, and resolution of employee relations cases including recommendations on workplace complaints.
• Provide information and guidance regarding adherence to company policies and applicable laws and regulations.
• Using provided metrics, identify trends and/or challenges and offer recommendations for improvements.
• Collaborate with and support Centers of Excellence (COE's) on general CR programs, initiatives and projects as needed.
• Partner with legal and/or compliance by providing supporting documentation gathering for all administrative changes and attorney letters.
• Identify and analyze legal/compliance risks in employment situations and escalate defined matters appropriately to ensure notification and consultation requirements.
• Analyze employee relations data, providing regular reporting, trend analysis and risk assessment.
• Share information with CR business partners and other CR Centers of Excellence (COE's) as needed.
• Serve as subject matter expert for employee relations COE's, providing guidance, training, and coaching.

What This Job Offers

• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree