Employee Relations Consultant

Unum • Portland, ME

393d • $53,300 - $100,700 • Hybrid

About The Position

The Employee Relations Consultant (ERC) at Unum serves as a vital partner to business leaders, ensuring compliance with company policies and the Code of Conduct while mitigating employment risks. This hybrid role involves providing consultative guidance on HR policies, performance management, and disciplinary issues, as well as supporting managers and employees in addressing performance concerns and misconduct.

Requirements

• Undergraduate degree required.
• 2-5 years of related HR or ER experience.
• Basic knowledge of employment law.
• Working knowledge of FMLA/ADA, Title VII, and other federal and state employment laws.
• Demonstrated independent judgement and discretion to know when to escalate more complex cases.
• Excellent interpersonal, written, and oral communication skills.
• Basic PC skills, including Microsoft Office Suite software.

Responsibilities

• Provide consultative guidance on policies, performance management, and disciplinary issues.
• Assist managers and employees in addressing performance and misconduct concerns by providing HR consultation on the performance management process, interpersonal issues, ethics matters, and terminations.
• Exchange pertinent information and expertise with Legal, Leave and Disability, Corporate Investigations, Compliance and Security on a timely basis to facilitate the success of client and organizational needs.
• Upskill managers on coaching techniques and equip them to have difficult conversations.
• Conduct investigative interviews regarding performance concerns and allegations of minor types of misconduct.
• Manage case volumes received through the ServiceNow portal.
• Identify and escalate trends to ER leadership.
• Support ER team members with investigations stemming from complaints and allegations related to discrimination, unfair treatment, sexual harassment, and retaliation.
• Respond to Unemployment Insurance Hearing cases.
• Assist ER leadership with reporting and project work as assigned.

Benefits

• Health, Vision, Dental insurance
• Short & Long-Term Disability insurance
• Generous PTO including paid time to volunteer
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees