Employee Relations Advisor

Sinch•Denver, CO

1d•$90,000 - $110,000•Remote

About The Position

Sinch is a global leader in cloud communications, and our people are at the heart of our success. To continue fostering a respectful, fair, and high-performing culture, we are looking for a dedicated HR Business Partner, specializing in employee relations & employment investigations. This is a critical role responsible for managing complex employee relations issues and conducting thorough workplace investigations. You will be a trusted advisor to our managers and a guardian of our culture, ensuring that our policies are applied consistently and that every voice is heard. This is an opportunity to make a significant impact by promoting a positive and ethical work environment where every Sincher can thrive.

Requirements

5+ years of progressive HR experience, with at least 3 years focused specifically on employee relations and conducting complex workplace investigations.
In-depth knowledge of U.S. federal and state employment laws and regulations.
Proven ability to manage sensitive and highly confidential information with discretion and professionalism.
Exceptional interpersonal and communication skills, with a demonstrated ability to listen, build trust, and influence at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to make sound, unbiased judgments in ambiguous situations.
A bachelor’s degree in Human Resources, Industrial Relations, or a related field.

Nice To Haves

Experience working in a fast-paced, matrixed, global technology or communications company is a strong plus.
HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) is highly desirable.

Responsibilities

Lead prompt, thorough, and objective investigations into employee concerns, including allegations of harassment, discrimination, and other forms of misconduct.
Provide expert coaching, guidance, and recommendations to HR Business Partners and business leaders on a wide range of employee relations matters, such as performance management, conflict resolution, and policy interpretation.
Serve as the primary point of contact for sensitive and escalated employee relations issues, ensuring a fair and consistent process.
Analyze employee relations data to identify trends and partner with the broader HR team to develop proactive strategies and training to improve the employee experience.
Develop and facilitate training for managers and employees on key topics like respectful workplace conduct, performance management, ethics, and effective leadership.
Partner closely with our Legal team to ensure compliance with all federal, state, and local employment laws and mitigate risk.
Maintain meticulous and confidential records of investigations and employee relations cases.
Help develop and refine HR policies and procedures to align with our values and business needs.
Drive performance improvement processes, including recommendations for best practices on corrective action, performance management, manager and business partner upskilling.

Benefits

STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

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