Employee Relation Manager, US/RoW

Lime

9d•Remote

About The Position

Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership. At Lime, we believe in creating a workplace where people can thrive, grow, and bring their best selves to work. As we continue to globally scale, we are seeking a dedicated Employee Relations Manager to support our teams in North America, ANZ, APAC, and Mexico. This role will be key in ensuring a positive and productive work environment, fostering open communication, and ensuring compliance with labor laws globally. This is a fully remote position based in the US and may require travel. The ideal candidate will have experience working in an evolving startup environment. You will be an in the moment problem solver with the ability to think about the short term and long term plan. You're energized about building and scaling and being part of a forward-thinking organization.

Requirements

Minimum 7 years of experience in employee relations, HR, or labor law, with global experience.
Strong knowledge of employment law and best practices in the US, with the ability to navigate complex, multi-country issues.
Strong interpersonal and communication skills, with the ability to influence work behaviours and build relationships at all levels of the organization.
Proven expertise in stakeholder management, effectively managing relationships with senior leadership, business partners, and external parties.
Experience in managing sensitive employee relations matters with a high degree of confidentiality, empathy, and professionalism.
Ability to manage multiple cases and priorities, and provide strategic advice under pressure.
Strong cultural awareness and the ability to adapt approaches to different countries and regions within the US.
Demonstrates problem-solving and analytical skills, with a proactive approach to data gathering and root cause analysis. Possesses intellectual curiosity; brings insight into the team/business

Nice To Haves

Previous experience in a fast-paced, global organization is preferred.

Responsibilities

Provide expert guidance on employee relations issues across all areas of the organization, including the People Team (performance management, disciplinary actions, grievances, etc.), ensuring compliance with local laws and consistency in policy application.
Advise leadership on strategies to foster a positive, inclusive work environment, addressing concerns before they escalate.
Lead internal investigations on workplace issues, ensuring compliance and legal review, and preparing necessary documentation with a focus on issue resolution.
Proactively collaborate with our legal team and external counsel to monitor and anticipate changes in labor laws, ensuring that the company’s policies remain up-to-date and legally compliant. Provide strategic guidance on legal implications and actively manage risks in employee relations cases.
Own, define, and develop key HR policies such as performance management, disciplinary processes, and related procedures, ensuring these processes are scalable and adaptable to the evolving needs of the organization. This includes the design and delivery of training on employee relations topics like conflict resolution, performance management, and compliance, targeted at HR teams and managers.
Track and manage employee relations cases, reporting on trends, outcomes, and actionable insights to HR leadership to improve practices across the region.
Evaluate global and region-specific approaches to employee relations, balancing cultural nuances while maintaining consistency
Own all PiP management in the US, ANZ, APAC, and Mexico, ensuring an equitable approach
Provide practical Employee Relations advice that realistically addresses and balances the needs of the business.

Benefits

Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.

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