Employee Housing Manager

Hersha Hospitality Management LP•North Falmouth, MA

14d•Onsite

About The Position

Overview Opportunity: Employee Housing Manager The Employee Housing Manager oversees the general orderliness, cleanliness and safety of staff housing areas. You will be responsible for maintaining and managing Cape Wind used for Work & Travel students. Your Focus Assist International Students upon arrival; including driving company van to transport Students as needed. Prepares operation of employee housing by ordering supplies, taking inventories and submitting maintenance list of repairs. Readily available to students during the months we have J1 Students and H2B employees. Provide a short tour of the housing area; check individuals into and out of housing and issue bed linens and towels. Communicate and demonstrate employee housing expectations and policies within 24 hours of arrival Ensure on-site property maintenance and report any issues requiring attention outside the scope of your expertise/ability for repair. Communicate and conduct room inspections and report any damage to HR Supervisor. Find and track housing maintenance issues, place maintenance requests, ensure completion and maintain records. Work with Human Resources and advise staff in advance of new roommate arrivals or room changes. Available during late hours for lockouts, phone messages, emergencies, ect. Conduct rounds and enforce housing policies including quiet hours; record housing incidents and inappropriate behavior; contact HR and/or Security when necessary. Clean public areas inside and outside housing buildings, including vacuum carpets, sweep and mop floors, clean stairwells, wash door windows, remove trash, to maintain a clean and safe living environment. Assist HR Supervisor as directed with the planning and implementation of cultural activities. Follow all company, Environmental, Health, and Safety Management Programs. Flexibility to works extra shifts and hours as required. Assist in other departments as needed.

Requirements

Previous customer service or Human Resources experience preferred.
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Responsibilities

Assist International Students upon arrival; including driving company van to transport Students as needed.
Prepares operation of employee housing by ordering supplies, taking inventories and submitting maintenance list of repairs.
Readily available to students during the months we have J1 Students and H2B employees.
Provide a short tour of the housing area; check individuals into and out of housing and issue bed linens and towels.
Communicate and demonstrate employee housing expectations and policies within 24 hours of arrival
Ensure on-site property maintenance and report any issues requiring attention outside the scope of your expertise/ability for repair.
Communicate and conduct room inspections and report any damage to HR Supervisor.
Find and track housing maintenance issues, place maintenance requests, ensure completion and maintain records.
Work with Human Resources and advise staff in advance of new roommate arrivals or room changes.
Available during late hours for lockouts, phone messages, emergencies, ect.
Conduct rounds and enforce housing policies including quiet hours; record housing incidents and inappropriate behavior; contact HR and/or Security when necessary.
Clean public areas inside and outside housing buildings, including vacuum carpets, sweep and mop floors, clean stairwells, wash door windows, remove trash, to maintain a clean and safe living environment.
Assist HR Supervisor as directed with the planning and implementation of cultural activities.
Follow all company, Environmental, Health, and Safety Management Programs.
Flexibility to works extra shifts and hours as required.
Assist in other departments as needed.