Employee Housing Maintenance Technician

Snowshoe Mountain•Snowshoe, WV

24d

About The Position

Maintain and improve the appearance and operations of buildings and grounds for employee housing by performing and identifying maintenance tasks, and custodial duties.

Requirements

Education: Associate and/or High School Degree in Technical, General Education, Industrial or a related trade.
Specific Experience: Residential building maintenance, Residential Construction and/or remodeling experience .
Maintenance/Construction/Mechanical/Landscaping/Groundskeeping/Custodial/Snow Removal
Understands business complexities and assumes responsibility for driving change
Leads employees or teams of employees to achieve goals
Guides employees through periods of change, even during difficult times or in the face of hard business decisions
Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability
Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box
Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
Demonstrates true passion for the job, the resort, and the company overall
Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
Communicates clearly and appropriately - both orally and in writing
Responds to questions or requests in a timely manner
Conducts regular one-on-one and departmental meetings to ensure a good flow of information
Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered
All communication is down home and strives to improve upon a high level of guest service in a friendly manner
Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs. Is able to learn quickly those applications not known.
Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall
Delivers highly accurate end-work product personally and through overseeing others
Able to analyze numbers and draw conclusions from statistical information
Meets or exceeds financial goals, budgets, forecasts
Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate
Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests’ expectations
Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change
Adjusts budgets and reforecasts as needed across the year based on changing business needs
Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
Inspires a unified team through understanding was is required for successful, cooperative and fun team success

Nice To Haves

Preferred Length of Experience: 3-5+ years

Responsibilities

Identifies service needs and evaluates maintenance and repairs in the areas of plumbing, carpentry, painting, plastering, machine servicing, and electrical.
Works with licensed and certified professionals where needed to resolve maintenance and repair issues.
Efficiently assesses and prioritizes maintenance situations and identifies effective solutions.
Assists with moving furniture and equipment as needed.
Works positively and collaboratively with related departments including Snowshoe Resort Maintenance,
Assists with snow removal by spreading salt and shoveling snow and ice away from entrances to building and common areas.
Maintains the interior appearance of the building by painting and repairing drywall, daily sweeping hallways, moving/assembling furniture, removing trash in all buildings daily, and shampooing carpets as directed.
Keeps housing units and corridors secure by replacing locks and performing routine cleaning on electronic locks.
Monitors the exterior of all Employee Hosing buildings and removes trash.
Identify and report related needs to landscaping.
Assists with custodial duties by cleaning hard to reach areas and replacing light bulbs at difficult to reach locations.
Documents daily activities by keeping an updated work log.
Updates Employee Housing Activity Sheet daily.
Updates work tickets in the Worxs Hub daily.
Maintains inventory and supplies by checking inventory levels, ordering and anticipating needed supplies and verifying orders upon arrival.
Maintains technical and professional knowledge by reading publications, attending training workshops and communicating with peers at other resorts.
Maintains safe and clean work environment by ensuring work area is clean and neat for coworkers, guests and inspectors.
Follows company safety policies and procedures; uses appropriate ppe (personal protective equipment) follows manufactures safety policies and procedures.
Posts inspection notices and conducts monthly inspections in accordance with the departmental schedule.
Maintain fire safety by checking smoke detectors as maintenance schedules dictate.
Contributes to team effort by accomplishing related results as directed.