Employee Housing Assistant Manager - Yellowstone National Park

Xanterra Travel Collection•Mammoth, WY

10d•Onsite

About The Position

Live. Work. Explore. As a part of our Housing Management team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As apart of the Employee Housing Management team, you will play a vital role in supporting the day-to-day functions that keep the Dormitories running smoothly. Job Summary: As apart of the Housing Management team you will oversee the daily management of employee dormitories and housing staff. This includes oversight of employee housing and assignments, enforcing all housing policies and procedures, and ensuring that seasonal employees have the best living situation possible while maximizing bed usage and applying fair consistent room assignment practices at all times. This position will also ensure the Housing staff is actively building communities throughout residences. The Details: Position Type: Seasonal Pay: $1,788 /bi-weekly Season Dates: March - November Schedule: Typical schedule is 40 hours, 5 days per week (includes weekends, evenings, and holidays) Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world!

Requirements

Developed management skills relating to leadership, decision making, delegation, time management, problem solving and interpersonal communication.
Knowledge of Personnel Policies and Procedures, Park/Company guidelines and resources for employee housing management. Adherence to, and support of, same.
Office organization skills.
Basic business administration skills.
General knowledge of data systems.
Must be able to lift items up to 25 pounds and shovel snow
Must be able to walk and/or stand a minimum of 30 minutes at a time
Must be able to walk up to one mile continuously
Must be able to kneel or lay flat on the ground to inspect employee rooms and bathrooms.
Must be able to climb stairs.
Must be able to walk on uneven terrain, including icy and snow covered areas
Must be able to remain seated for periods of 30-120 minutes or longer

Responsibilities

Lead and develop Housing, Residence, and Dorm Coordinator teams through daily supervision, coaching, and performance management.
Foster a safe, inclusive, and welcoming community by planning and hosting regular dorm events and informational meetings.
Administer corrective and disciplinary actions for housing violations, collaborating with HR when sensitive issues arise.
Oversee residence facility operations, including occupancy preparation, weekly inspections, safety standards, and closing procedures.
Collaborate with HR, Operations, and Security to address housing, behavioral, and dormitory concerns with professionalism and confidentiality.
Manage housing administration and budgets, ensuring accurate personnel records, payroll, supply tracking, and timely documentation.
Maintain strong communication with staff and departments, ensuring confidentiality and consistent adherence to company policies.
Oversee employee RV site management, ensuring compliance with NPS policies and proper maintenance.

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!