Employee Experience Specialist

Cheyenne Mountain Zoo • Colorado Springs, CO

407d • $41,600 - $41,600

About The Position

The Employee Experience Specialist at Cheyenne Mountain Zoo plays a crucial role in creating a welcoming and supportive environment for new hires. This part-time position focuses on enhancing the onboarding experience, ensuring that new employees feel engaged and informed as they begin their journey with the organization. The specialist will serve as a friendly resource for new team members, assist with administrative tasks, and contribute to a positive workplace culture.

Requirements

• Coursework in Human Resources, Administration, Psychology, or related field is preferred
• Outgoing and energized by working with people
• Ability to handle highly sensitive information with discretion and confidentiality
• Ability to establish and maintain effective working relationships with co-workers and Zoo staff
• Customer-service oriented with a friendly and empathetic approach
• Positive attitude and enthusiasm for improving the employee experience
• Computer efficiency in applications such as Word, Excel, internet, and email
• Interest in administrative tasks such as organization and presentation development
• Ability to work alone or with minimal supervision
• Ability to work at a fast pace while paying attention to details
• Must pass a pre-employment drug/alcohol screening and criminal background check
• Must provide proof of legal work eligibility in the United States

Responsibilities

• Assist with onboarding new employees, helping them settle in and feel welcomed
• Assist in tracking employee feedback through informal check-ins, surveys, or other channels
• Ensure discretion with confidential information
• Assist with new hire orientation and establishing a system for welcoming new employees to the organization
• Maintain courteous, helpful, and professional behavior on the job
• Support the success of the entire team by promoting a collaborative work environment
• Contribute to problem-solving and cooperate with identified resolutions
• Demonstrate regular attendance and punctuality
• Bring issues and process improvement ideas to the attention of the Supervisor
• Maintain verbal and written skills required for the position
• Attend meetings and participate in committees as required
• Complete trainings as required
• Adhere to Company Dress Code Policy
• Represent the Zoo in a professional manner

Benefits

• Employee assistance program
• Paid time off
• Retirement plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed