Employee Experience Manager

Favorite Day MaidEagle, ID
10h$42,000 - $48,000

About The Position

We are looking to hire quickly due to a leadership transition. Favorite Day Maid is a fast-growing residential cleaning company known for consistency, quality, and a supportive team environment. We are hiring an Employee Experience Manager to help lead our cleaning team, manage scheduling and hiring, and ensure employees are supported and successful. This is a salaried leadership position with clear expectations and growth opportunities. The right person will be organized, dependable, and confident in communicating with employees and clients.

Requirements

  • Highly organized
  • Reliable and self-motivated
  • Strong communication skills
  • Detail-oriented
  • Able to manage multiple tasks
  • Calm under pressure
  • To be considered for this position, include a short paragraph answering: Describe a time when you had to stay organized while managing multiple responsibilities. What system or approach did you use?
  • Applications without this response may not be considered.
  • Must have the ability to pass a background check and drug screening test.

Nice To Haves

  • Scheduling or office experience
  • Customer service experience
  • Leadership or supervisory experience

Responsibilities

  • Schedule new clients and maintain efficient routes
  • Adjust schedules as needed
  • Support hiring and onboarding
  • Conduct employee follow-ups and check-ins
  • Follow up with first-time clean clients
  • Send team updates and reminders
  • Prepare and submit payroll
  • Maintain employee records
  • Track staffing and hiring metrics
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