Employee Experience Manager

ResortPass • New York, NY

150d • $80,000 - $90,000

About The Position

At ResortPass, we believe our people are our greatest asset. This role is at the intersection of office management, executive and team support to ensure smooth daily operations and efficient support for the entire organization. Key responsibilities include overseeing office functions, managing supplies and vendor relationships, and maintaining a clean, organized workspace. The position requires handling calendars, scheduling meetings and travel, and aiding in managing day-to-day communications. Additionally, the role supports executives with sensitive People-related tasks, research, and data compilation while maintaining confidentiality. You will also manage certain aspects of our HRIS platform (Gusto), assisting employees with questions regarding their payroll and benefits to ensure ongoing employee satisfaction.

Requirements

• 4+ years in a fast-paced, early stage start up environment in an Operations, Facilities or Executive Assistant role.
• Comfort managing multiple tasks from a variety of stakeholders with a high attention to detail.
• Strong problem-solving skills and solutions-oriented mindset.
• Highly organized with proficiency in managing projects and spreadsheets.
• Strong written and verbal communication skills.
• Familiarity with office software.
• Basic knowledge of budgeting and expense management.

Responsibilities

• Oversee office functions to ensure a productive environment.
• Maintain inventory and order office supplies as needed.
• Ensure the office space is clean and organized.
• Manage relationships with vendors for maintenance and supplies.
• Assist in tracking expenses and preparing financial reports.
• Act as point person for company-wide and function-specific events.
• Coordinate with HRIS platform, Gusto, to answer employee questions related to payroll and benefits.
• Coordinate compliance-related issues that arise.
• Schedule appointments, meetings, and travel for CEO.
• Support executives with research, data compilation, and presentations.
• Handle sensitive information discreetly.

Benefits

• Health, Dental & Vision insurance with contributions to premiums.
• Stock Option Plan for employees to become part-owners.
• 401k plan offering for future savings.
• Unlimited Paid Time Off (PTO).
• Paid parental leave.
• Commuter benefits.
• Annual ResortPass credit for access to private beaches, deluxe saunas, and pools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 11-50 employees