Employee Experience HR Business Partner

Freedom Mortgage • Columbia, MD

300d

About The Position

The Employee Experience Partner is responsible for shaping and enhancing the overall employee journey with our sales organization. This role focuses on improving employee engagement, satisfaction, and retention by creating a positive, productive, and fulfilling workplace environment. The Employee Experience Partner works closely with HR, leadership, and Sales leaders to develop strategies that promote a strong company culture, work-life balance, and continuous development for employees. This role is pivotal in ensuring employees feel supported, valued, and motivated to contribute to the success of the organization.

Requirements

• Strong understanding of employee engagement strategies, HR practices, and company culture.
• Excellent communication and interpersonal skills.
• Ability to analyze data and create actionable insights.
• Experience with employee feedback tools, HRIS systems, and project management software.
• Bachelor's degree in human resources, Business Administration, Organizational Development, or related field.
• 5 years of experience in employee experience, human resources, or organizational development. HRBP experience helpful.

Nice To Haves

• Demonstrate enthusiasm and a positive approach to workplace challenges.
• Empathy and active listening skills.
• Strong leadership and team-building abilities.
• Problem-solving mindset and a creative approach to workplace challenges.
• Ability to build relationships and influence stakeholders across all levels of the organization.
• Ability to work independently in a fast-paced, ambiguous environment.
• Decisive decision-making skills with demonstrated professional business acumen.
• Demonstrated ability to maintain confidentiality & professionalism while building appropriate business relationships with employees at all levels of the organization.

Responsibilities

• Design, implement, and manage programs that foster employee engagement and satisfaction.
• Develop and execute employee feedback mechanisms (surveys, focus groups, etc.) to continuously monitor employee experience.
• Analyze employee feedback to identify areas for improvement and create actionable solutions.
• Champion the organization's values and culture, ensuring they are reflected in daily practices and communications.
• Work with leadership to communicate company news, updates, and policies in ways that foster transparency and trust.
• Plan and manage internal events and activities that enhance team bonding and cultural alignment.
• Collaborate with the Learning and Development team to ensure employees have access to the tools and coaching needed to be successful in their roles.
• Support the creation of career development pathways, training programs, and mentorship initiatives.
• Promote a healthy and fun working place environment by listening to employees opinions and understanding the sentiment of the workforce.
• Ensure the physical and digital workplace environment supports productivity, innovation, and collaboration.
• Develop and manage employee recognition programs that celebrate achievements and milestones.
• Ensure that the compensation and rewards structure aligns with the company's goals, employee satisfaction, and business needs.
• Identify strategies to reduce turnover and improve employee retention.
• Oversee exit interviews and analyze data to understand reasons for employee departures and areas for improvement.
• Comply with all company policies and procedures.
• Maintain regular and punctual attendance.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree