Employee Benefits Specialist

Pace • Arlington Heights, IL

1d • Hybrid

About The Position

Under the direction of the Department Manager of Human Resources, the Employee
Benefits Specialist provides essential operational support to the Senior
Benefits Administrator in the comprehensive administration of health and welfare
programs for both union and non‑bargained employees. This role is responsible
for new hire employee benefits orientations, accurate enrollment processing,
data integrity across carrier/TPA portals and HRIS, issue research and
resolution, new benefits implementations, establishing vendor relationships, and
end‑to-end coordination of FMLA and related leave programs. The Employee
Benefits Specialist safeguards confidential employee information, upholds strict
compliance with HIPAA and applicable statutes, and contributes to project
planning, process improvements, and a high‑quality employee experience.

Requirements

• Must have a Bachelor’s degree in human resources or related field, or equivalent work experience.
• Must have a minimum of 3 years of experience in the administration of group health plans and short-term disability benefits. Must have a minimum of 3 years of proven experience in administering FMLA leave requests.
• Must have excellent reading comprehension, research, and verbal and written communication skills and be able to explain complex benefits in a clear and empathetic way.
• Must be a highly organized, detail oriented, and resourceful team player.
• Must be able to successfully and efficiently work on multiple projects simultaneously to meet deadlines.
• Must have strong computer skills, including using Westlaw and be proficient using Microsoft Office applications including Outlook, Word, Adobe, Excel, SharePoint, and PowerPoint.
• Must be proficient in the use of Microsoft Office Suite and in the use of HRIS systems, preferably Oracle Fusion Cloud HCM.
• Must be able to sit for extended periods of time, type on a computer, and answer telephone calls.

Nice To Haves

• CEBS or SHRM-CP certification is preferred.

Responsibilities

• Processing benefit enrollments for eligible employees, ensuring accuracy and compliance with plan eligibility requirements.
• Researching, analyzing, and resolving participant benefit issues by interpreting plan documents, vendor guidelines, and eligibility rules.
• Assisting with review of applications for and administration of leave under the Family and medical Leave Act.
• Assisting with the review of applications for and administration of Pace Short Term Disability Benefits.
• Assisting with all phases of open enrollment and Pace annual wellness health fares.
• Collaborating with the Senior Benefits Administrator to support efficient daily operations by resolving issues, coordinating workflows, and ensuring the timely and accurate completion of benefits and HR-related tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level