Hub International-posted 3 months ago
Full-time • Mid Level
Metairie, LA
5,001-10,000 employees
Insurance Carriers and Related Activities

This position is responsible for day to day internal and external customer support providing compliance research, writing, and guidance to address client needs. The Compliance Administrator shall serve as the compliance 'rapid response' providing timely, accurate, and well written (grammatically correct) answers to customer emails and participating in conference calls.

  • Participate in remote client meetings and conference calls, alongside the account services team member(s) and/or producer, to relay compliance requirements and decision-making considerations.
  • Collaborate with the South Compliance team to create, coordinate, review, monitor and evaluate educational material or training sessions to help educate internal colleagues and external clients and prospects on compliance topics and resources.
  • Work as a team with the South Compliance team to develop regional initiatives, materials, and programs.
  • Provide guidance and assistance to service teams on compliance topics and resources.
  • Escalate compliance questions to the Compliance Manager and/or CCO for additional support, interpretation, and/or assistance.
  • Day to day client compliance support including responding to compliance related emails.
  • Following all other South Compliance processes and established SOPs.
  • Timely request Airtable intake forms to be completed by the account services team and maintain entries on a daily basis.
  • Manage day-to-day projects individually and at the team level through project planner.
  • Understanding other HUB resources and including them as needed.
  • Must provide services during ordinary business hours for either the Central and/or the Eastern time zone.
  • 5+ years in an employee benefits industry compliance capacity (carrier, vendor or employer)
  • Bachelor's degree required
  • Location - Must live somewhere in the south region near any one of our EB offices with an ability to be in office and attend certain local meetings and events
  • FLSA Classification - Non-exempt
  • ACA Classification - Full-time
  • Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Paid Parental Leave
  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
  • Great work/life balance
  • Focus on creating a meaningful environment through employee engagement events
  • Growth potential
  • A rewarding career that helps local businesses in the community
  • Strong community support and involvement through HUB Gives
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