At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Employee Benefits Claims Advisor advises and resolve the most complex benefit claim issues by managing incoming and outbound calls and emails, collaborating with insurance carriers, providers, and third party administrators to resolve claim and eligibility concerns for client members. This role is a SME (Subject Matter Expert) in claims. The Ideal Candidate You are a seasoned claims professional who has a customer service mindset & can solve complex claims issues Analytical at heart, you are a true fact finder and are detail oriented You are a true team player who isn’t afraid to roll up their sleeves with the rest of the team If this sounds like you, we invite you to keep reading and apply!