Employee Benefits Account Representative - January 2026 Career Development Program

USI Insurance Services-posted 3 months ago
Full-time • Entry Level
Warrendale, PA
Insurance Carriers and Related Activities
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The Ancillary Broker Liaison Program provides in-depth training to prepare associates manage a book of brokers and their business. Throughout the training program, associates join a mentorship business group, led by industry experts, to further develop skills while increasing role specific levels of responsibility. The program also offers organized activities for participants to meet senior executives and network with team members across business lines. This includes opportunities to get involved through our USI Gives Back campaign, where each of the company's more than 200 offices volunteer in local community service. The Employee Benefits Career Track Program provides over 950 hours of formalized training sessions and practical hands-on work experience.

  • Assist with claims and billing problems.
  • Ensure new business, renewals, and broker of record letters meet the requirements of the writing carrier.
  • Process plan changes submitted by account executives, broker consultants, and brokers. Includes policy changes, endorsements, and other requests.
  • Process new business applications. Ensure cases are installed quickly and accurately by the vendor.
  • Enter data into commission database.
  • Update client database on an ongoing basis. Create and maintain case files of critical client information based on implemented workflows.
  • Stay current with insurance regulations, carrier plan options, underwriting rules and other value add programs offered by Emerson Rogers.
  • Receive assistance and guidance from team mentors.
  • Keep current on industry and new product information, legislation, coverage, and technology.
  • Associate's degree.
  • Strong problem solving and critical thinking skills.
  • Strong knowledge of Microsoft Excel.
  • Organizational, multi-tasking, and prioritizing skills.
  • Ability to independently exercise time management skills and meet deadlines.
  • High attention to detail and accuracy.
  • Ability to follow policies, procedures, and regulations.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to work effectively, as well as independently, in a team environment.
  • Ability to take on a high level of responsibility, initiative, and accountability.
  • Medical, wellness, dental and vision insurance.
  • 401(k) plan.
  • Flexible spending and health savings accounts.
  • Short and long-term disability insurance.
  • Life insurance.
  • Generous paid time off policy.
  • Paid family leave benefit.
  • Paid holiday time.
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