Employee Benefits Account Manager - Middle & Large Group

World Insurance Associates.•Lakewood, NJ

13h•$85,000 - $95,000

About The Position

World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Position Summary With some guidance and or direction, leads client service for middle market clients, and supports large market clients often collaborating closely with senior colleagues on strategy design and renewal messaging. Clients are often fully insured, or level funded with 50 to 250 enrolled EEs, and generate $25k or more in EB revenue. Independently leads on a few key clients and/or small clients, including renewal messaging. Assigned book between $700K to $1.2M in EB rev.

Requirements

Understanding of fully insured, level-funded, and simple self-funding concepts.
Identifying trends and patterns in data sets and understanding their implications for clients’ health plans.
Project management skills in collaborating with colleagues, carriers, vendors, and SMEs to deliver on client service plans.
Excel and PowerPoint, with developing knowledge and application of EB analytics tools, models, and capabilities.
Effective communicator, tailoring writing and speaking styles to convey messages and ideas to varied audiences to build understanding and commitment.
Developing knowledge around vendor/solutions/products outside of traditional insurance products.
Must hold state life and health insurance license
Bachelor’s degree preferred, but equivalent work experience would be considered

Responsibilities

Manage client strategy planning and contributes to program and coverage recommendations
Supports RFP process, carrier negotiations and carrier contract reviews for fully insured clients typically between $25k to $100k in revenue
Build using EB tools and templates benchmarking, financial dashboards, projections, and other financial analysis and assist in presenting insights and recommendations
Lead client and vendor meetings and calls (such as Carrier implementation) and conducting knowledgeable and engaging open enrollment meetings (both in-person and virtually)
Create and edit open enrollment communicate templates
Communicate the value of WIA EB Subject Matter Experts and knowing when to engage them
Take and resolve calls/emails from clients and or members, related to claims, billing, EOB and coverages