Employee Benefits Account Manager

Starion BankBismarck, ND
20d

About The Position

Join Our Team as an Employee Benefits Account Manager at Starion Bank! Are you a detail-oriented, relationship-focused, and experienced in employee benefits or insurance administration? Starion Insurance is growing and is seeking an Employee Benefits Account Manager to support our Employee Benefits division by delivering high-quality service, coordination, and operational support to clients and internal partners. Why Starion Bank? As a growing community bank, we value strong relationships, integrity, and service excellence. Starion Bank offers a collaborative environment where employees are supported, empowered, and encouraged to grow while making a meaningful impact for clients and communities.

Requirements

  • Three to five years of experience in employee benefits administration, insurance servicing, or a related field
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • Excellent written and verbal communication skills with high attention to detail
  • Ability to work collaboratively in a team-oriented, relationship-focused environment

Responsibilities

  • Support the administration and ongoing servicing of employee benefit programs, including medical, dental, vision, life, Medicare‑related products, and other ancillary benefits
  • Assist with onboarding new benefit clients, coordinating data collection, carrier setup, and internal and external partner communications
  • Manage day‑to‑day service requests such as eligibility changes, enrollments, terminations, billing questions, and basic claims assistance
  • Coordinate annual renewal processes by gathering census information, preparing materials, and supporting client communications
  • Provide administrative, scheduling, and meeting support to the Senior Employee Benefits Insurance Advisor.
  • Prepare meeting materials, agendas, and follow‑up summaries and help track action items and deadlines
  • Serve as a liaison between clients, carriers, internal banking partners, and advisors to ensure timely issue resolution
  • Maintain accurate documentation, records, and service tracking to support reporting, audits, and operational efficiency

Benefits

  • Competitive Salary
  • Comprehensive Benefits : Including health, life, dental, vision, and a health savings account.
  • Retirement Planning : 401K and profit-sharing options.
  • Incentives : Annual Incentive Compensation Program available for all benefit eligible employees
  • Work-Life Balance : Paid vacation and holidays.
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