Employee Benefits Account Manager

Brown & Brown Insurance • Houston, TX

125d

About The Position

Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Houston, TX! The Account Manager supports the Account Executive in their efforts to sell Brown & Brown’s expertise, capabilities and Employee Benefit insurance programs to middle market sized businesses and provide service after the sale. Helps to identify each client’s potential risks and exposures and assists in designing the proper insurance coverage programs which are required. Responsible for all aspects of the marketing, servicing and maintaining the client’s insurance program, the Account Manager is the primary contact between our client and the insurance companies providing coverage.

Requirements

• Texas Life and Health insurance license required.
• Outstanding organizational skills with strong detail orientation.
• Strong time management discipline and the ability to handle multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Superior presentation, negotiation and customer service skills.

Nice To Haves

• Professional insurance designation is a plus.

Responsibilities

• Monitor expiration lists and ensures timely client contact according to established procedures.
• Maintain consistent and direct communication with each client.
• Assist clients with coverage questions, billing issues, carrier concerns, and exposure identification.
• Resolve or oversee the resolution of all client issues and concerns.
• Coordinate and attend employee meetings to clearly communicate benefits during new business and renewals.
• Keep all tasks, issues, and follow-ups up to date and properly tracked.
• Review and respond to Exposure Checklists, integrating feedback into client files.
• Support Account Executive/Producer in gathering information for new and renewal business.
• Prepare and deliver accurate new business and renewal submissions and presentations on time.
• Ensure proper documentation, system updates, carrier compliance, and client sign-offs are in place.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
• Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level