Employee Benefits Account Executive

INSURICA, Inc•Lawton, OK

1d•Onsite

About The Position

The Employee Benefits Account Executive is responsible for maintaining and servicing an established book of business, providing excellent customer service, and ensuring retention of existing clients, while seeking the addition of new lines of coverage to that business.

Requirements

7 - 9 Years of previous life/benefits experience preferred
State-issued life and health insurance license, or the ability to quickly obtain one
Bachelor’s degree preferred
Applicable professional insurance designations preferred
Thorough knowledge of insurance markets
Ability to travel both locally and overnight, as needed
Excellent presentation skills, with the ability to manage and influence others
Strong PC skills with the ability to effectively utilize Agency management systems
Thorough understanding of financial services underwriting and coverages, and be able to interpret abstract information
Ability to work within a fast-paced, changing-priority environment
Self-motivated, with the initiative to prioritize and be self-directed
Regular and punctual attendance is required
Ability to communicate effectively, both verbally and in writing
Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

Responsibilities

Market, service, develop, and retain assigned accounts
Keep producer informed of the status of the book of business and any impending additions or losses
Prepare surveys, obtain renewal information, complete applications, obtain markets, deliver policies, and resolve service problems
Retain and develop accounts by making recommendations regarding risk handling to the Producer and/or Customer. Seek the most cost-effective requested insurance coverages, prepare proposals, evaluate and recommend other lines of coverage, and provide additional resources for the client as needed
Negotiate with the insurance companies for the most proper coverage options and a competitive price
Assist the Producer in preparing/making presentations of insurance programs to key accounts/prospects
Maintain client files on the computer system
Review all activities relating to the public, customers, and companies to avoid issues involving potential errors and omissions
Refer current and prospective clients to the Commercial P&C and Personal Lines Departments for solicitation of those lines of business
Participate in seminars and other training to maintain required licenses and for knowledge and skill development
Respond to phone calls from clients and companies. Handle difficult customer or claims situations. Keep producers informed of important activities on their accounts. Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions. Determine reasons for requests for cancellations, act to save the account, and notify producers according to agency guidelines.
Make sure all proposals and submissions, including applications, are complete, accurate, and meet company requirements
Maintain contact with clients as necessary, including calling on customers (i.e. Enrollment meetings)
Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs