Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Employee Benefits Account Executive to join our growing team in Denver, CO. Retain and grow business by servicing and managing client and prospective client relationships through collaboration with team members to deliver exceptional customer service, achieve client satisfaction, and drive new business opportunities. How You Will Contribute Manage, retain, and grow existing book of business through networking, referrals, and cross-selling. Establish, cultivate and manage customer relations with client and prospective decision-makers; as well as professional relationships with carrier partners, and internal resources throughout the organization. Plan and direct renewal process for health and life coverages. Recommend the most appropriate insurance solutions, alternative strategies, plan modeling and cost reduction opportunities. Ensure renewal, sales, and insurance operations compliance requirements are documented into the agency management system. Conduct strategic planning sessions with clients as defined in annual service goals and objectives. Routinely educate clients on benefits legislation, regulatory requirements, compliance, and new product information. Identify, develop, and oversee customer needs and service plans for each client to ensuring exceptional customer service and client satisfaction. Manage resolution of client issues as well as escalated employee enrollment and claims issues. Prepare and execute stewardship reports and new business strategies, including proposals and presentations while ensuring agreement with customer’s requests/requirements. Support sales team with new business strategies, prospect meetings and implementation of new clients. Promote a commitment to achieve or exceed internal and external performance standards and department/agency goals. Support training initiatives for new service and sales teammates. Participate in internal and external meetings. Promote teamwork within department and profit center through support, knowledge sharing and a positive attitude. Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, technology, and continuing education required for valid licensing. Follow agency guidelines, policies, and procedures. All other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level