Employee Benefits Account Coordinator

Higginbotham • Midland, TX

15h

About The Position

The Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients. This role involves a variety of essential tasks including data entry into Excel spreadsheets, internal agency management systems, carrier websites, and handling House Bill requests. The coordinator assists in marketing accounts, preparing reports, proposals, and presentation materials. They are responsible for auditing billing statements for accuracy, generating open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, and enrollment/change forms. The position also requires assisting with paperwork submission to carriers for implementation, attending local enrollment/client meetings as needed, delivering outstanding customer service, maintaining accurate agency files, and completing required training sessions. The role requires strong core competencies in problem-solving, attention to detail, communication, timely task completion, team collaboration, client focus, dependability, creative thinking, organizational skills, and adaptability.

Requirements

• High school diploma or equivalent required
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Nice To Haves

• 1+ year of employee benefits experience in the insurance field
• Active Life & Health License
• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Responsibilities

• Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests
• Assists in marketing of accounts as directed by account managers
• Assists with the preparation of reports, proposals and other presentation materials
• Audits billing statements for accuracy on behalf of clients
• Generates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc
• Assists in processing necessary paperwork for submission to carrier –implementation
• Attend local enrollment/client meetings as needed
• Delivers outstanding customer service
• Maintains agency files accurately and consistently
• Attends and completes any training sessions or assignments as required
• Performs other related tasks as needed

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Prescription drug coverage
• 401K
• Equity incentive plan
• Multiple supplemental benefits for physical, emotional, and financial wellbeing
• Employee Wellness Program
• Company paid holidays
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees