Employee Benefit Account Coordinator

Brown & Brown • Las Vegas, NV

122d • $22 - $26 • Hybrid

About The Position

Brown & Brown is seeking an Employee Benefits Account Coordinator to join our growing team in Las Vegas, NV! The Employee Benefits Account Manager Coordinator will serve as a vital link between our clients and internal teams, ensuring that client needs are met with exceptional service and support. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to analyze client requirements to provide tailored solutions.

Requirements

• 2+ years of experience with an insurance brokerage, including exposure to employee benefits programs.
• High School Diploma or equivalent.
• Proficient with MS Office Suite, especially Outlook and Excel.
• Positive attitude and commitment to working in a team environment.
• Desire to grow within the organization.
• Exceptional customer service and interpersonal skills.

Nice To Haves

• Experience with employee benefits programs, including enrollment, compliance, or claims resolution.
• Experience in client services or sales.

Responsibilities

• Act as the primary point of contact for assigned clients, addressing inquiries and resolving issues promptly.
• Collaborate with sales, customer service, and employee benefits teams to ensure seamless communication and service delivery.
• Assist in managing employee benefits programs, including health, dental, vision, life, and disability insurance plans.
• Analyze client needs, including their employee benefits requirements, and provide appropriate recommendations to enhance their experience.
• Maintain accurate records of client interactions, benefits plans, transactions, and feedback in our database.
• Prepare reports on account status, benefits enrollment, and performance metrics for internal and client review.
• Assist in onboarding new clients by providing training and resources related to employee benefits and other insurance products.
• Support sales initiatives by identifying opportunities for upselling or cross-selling services, particularly in the employee benefits space.
• Communicate effectively with clients in both English and Spanish (or other languages as needed) to ensure clarity and understanding.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED