Employee Assistance Counselor

HSG, LLC

12h • Onsite

About The Position

The Employee Assistance Program (EAP) Counselor provides confidential short-term counseling, crisis intervention, and referral services to NASA Stennis Space Center (SSC) employees and their families. This role is essential in supporting individuals facing personal or work-related challenges—such as stress, substance abuse, and family concerns—and in promoting mental wellness across the workplace through education, outreach, and collaboration.

The duties and responsibilities described in this position description in no way state or imply that these are the only duties performed. This position may require that additional duties and responsibilities be performed.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Requirements

• Must pass Company and NASA background checks and be eligible for a NASA security badge.
• Master’s degree in social work, Counseling, Psychology, or a related field.
• Licensed or license-eligible as an LCSW or LPC in both Mississippi and Louisiana.
• Familiarity with community mental health resources, referral protocols, and managed care systems for effective benefit utilization.
• Strong understanding of confidentiality practices and ethical standards per NASW, NBCC, and EAPA guidelines.
• Knowledge of Critical Incident Stress Management (CISM) principles and basic FEMA Incident Command protocols.
• Understanding of current substance abuse trends and treatment options.
• Commitment to pursuing certification as a Certified Employee Assistance Professional (CEAP).
• Ability to collaborate across diverse teams and organizational levels in a multicultural environment.

Responsibilities

• Provide short-term mental health counseling, crisis intervention, and support services to NASA civil servants, contractors, and their families.
• Conduct comprehensive assessments and connect clients with appropriate community-based or specialized mental health resources.
• Consult with managers and supervisors regarding employee performance or behavioral issues, and guide appropriate EAP referrals.
• Lead or support Critical Incident Stress Management (CISM) interventions following traumatic events such as workplace violence, accidents, disasters, or employee deaths.
• Promote awareness of EAP services through trainings, briefings, outreach events, and distribution of brochures and materials.
• Support the Drug-Free Workplace program by assessing and guiding voluntary and mandatory referrals related to substance use concerns.
• Collaborate with the on-site Medical Clinic to address mental health issues, including tobacco cessation and behavior modification counseling.
• Maintain current knowledge of national and local mental health providers and services.
• Offer educational sessions focused on mental health awareness, stress management, resilience, and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level