Employee Activation & Training Lead (Hybrid; Travel Required)

Wellist•Boston, MA

3d•Hybrid

About The Position

At Wellist, we’ve spent the last decade helping people navigate life’s most challenging moments. After building a track record of impact with leading health systems, we have successfully pivoted into the employer market and we are now scaling with large, global employers. Our platform acts as an activation layer within the HR ecosystem—embedding precision matching capabilities so employees can find the right support at the right time, and employers can maximize the value of their benefit and resource investments. This is a pivotal moment for Wellist. We are ramping to serve one million employees and frontline activation will be critical to our success. As our Employee Activation & Training Lead, you will play a central role in bringing Wellist to life inside organizations—training leaders, directly activating employees, and ensuring that every person experiences Wellist as a white-glove, human, and truly helpful service. This role has three core mandates: Enable leaders to support their teams through Wellist. Directly activate employees so they connect to the full breadth of support their company provides. Make frontline insights a lever for better product, operations, and client value. You will be a visible ambassador for Wellist with clients and employees, and a trusted voice inside the company—shaping how we scale frontline engagement.

Requirements

Love working directly with people
Are comfortable presenting to leaders and supporting employees 1:1
Can operate independently while staying aligned with a fast-moving team
Are highly organized and reliable
Care deeply about impact, not just outputs
Excellent communicator (written + verbal)
Strong presenter
Relationship builder
Detail-oriented project manager
Comfortable with data, dashboards, and targets
Empathetic listener
Comfortable with ambiguity and iteration

Nice To Haves

Employee engagement, HR, or People Operations
Learning & Development or corporate training
Benefits, wellbeing, or healthcare navigation
Customer success, implementation, or frontline support
Community outreach, coaching, or counseling

Responsibilities

Delivering onsite and remote training for HR and people managers
Presenting the Wellist vision, capabilities, and use cases
Conducting live demos of the Wellist platform and staff tools
Teaching leaders how to identify employee needs, talk about Wellist effectively and refer employees for support
Providing managers with materials, talking points, and best practices
Owning all planning, communications, and logistics with client contacts
Coordinating closely with internal Wellist teams to align on goals and messaging
Leading presentations or enrollment drives at benefit fairs, town halls, and company events
Running group sessions and demos
Hosting office hours (onsite and virtual)
Making outbound calls to introduce the Wellist program to key employee segments
Providing 1:1 onboarding support for employees
Helping employees surface unmet needs and navigate to the right resources
Systematically gather employee and manager feedback
Identify patterns in unmet needs, barriers to engagement and opportunities to improve activation
Share insights regularly with the Wellist Operating Committee and Product team
Recommend improvements to messaging, training materials, activation playbooks, employee onboarding process and product experience