EMP Senior Program Specialist - 2025550
About The Position
World Relief seeks an EMP Senior Program Specialist to provide leadership and advanced employment services to refugees and other eligible populations as they pursue initial employment, career advancement, and long-term economic self-sufficiency. This role supports clients through employment readiness, job placement, career pathway development, employer engagement, and job retention, while ensuring program compliance and supporting broader employment program goals. This position is based in the Austin office. This is a limited-term position funded through a grant agreement until September 30, 2026, and contingent upon funding extension.
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs , Statement of Faith , Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Bachelor's degree or at least one year of experience in an office or human services environment
- Proficiency in Microsoft Office applications
- Ability to work a flexible schedule, including occasional early mornings, evenings, and weekends
- Valid driver's license and good driving record
Nice To Haves
- Fluency in an additional language such as Spanish, French, Arabic, Swahili, Lingala, Farsi, Dari, or Pashto is preferred
Responsibilities
- Serve as a senior-level specialist supporting refugee and eligible clients in achieving employment and economic self-sufficiency
- Develop and maintain strong relationships with new and existing employers to advocate for client hiring and career advancement
- Research and identify employment opportunities beyond entry-level roles to support client career growth
- Research vocational training opportunities and guide clients through career pathway planning aligned with individual goals
- Provide employment readiness support including resumes, applications, interview preparation, and letters of recommendation
- Conduct initial employment orientation sessions and provide follow-up support as needed
- Maintain regular communication with clients through home visits, phone calls, and office appointments
- Assist clients with employment-related documentation, onboarding forms, drug screenings, and state-required documentation
- Provide transportation to interviews, orientations, and initial days of employment as needed
- Support job retention and upward mobility through ongoing coaching and employer communication
- Maintain open communication with employers and report issues or opportunities to the Program Manager
- Monitor client files to ensure compliance with RSS Employment Guidelines
- Enter accurate employment data into ClientTrack weekly and maintain detailed case notes
- Attend required meetings, trainings, and maintain regular office hours
- Refer clients to internal and external programs and services as appropriate
- Stay current on employment best practices through required trainings and professional development
Benefits
- World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees
- World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
