Emergency Veterinary Assistant (Shift Lead) - Dallas, TX

Veterinary Emergency Group (VEG) • Dallas, TX

106d

About The Position

The position involves facilitating and managing the workflow of the nursing care team at VEG practices during each shift. Shift leads will work as a team to ensure 24/7 coverage and distribute the workload efficiently to maintain high standards of nursing care. The shift lead is expected to coordinate and have an overall understanding of the floor's status, promoting a supportive atmosphere among the team to ensure quality patient care, team wellness, and professional growth.

Requirements

• High school diploma or equivalent.
• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice or enrolled in the VEG Credential Support Program.
• Veterinary technician specialist (VTS) certification preferred.
• Strong understanding of VEG practice workflow and team communications.
• Ability to read, speak, and hear sufficiently to understand tasks.
• Ability to communicate clearly and professionally in person and over the phone.
• Ability to stand for prolonged hours, kneel, and lift up to 25 kg independently.

Nice To Haves

• Experience in emergency veterinary medicine.
• Leadership experience in a veterinary setting.

Responsibilities

• Maintain the flow of nursing care during the shift.
• Know the status of patients and treatments to gauge workload based on staffing levels.
• Designate shift roles and ensure communication regarding any changes.
• Provide on-the-floor help during shifts as needed.
• Guide the team to use downtime productively for training and self-care.
• Facilitate shift start and wrap-up activities, including patient rounds.
• Coordinate team huddles with the doctor to establish focus and tone.
• Direct patient care questions to appropriate team members.
• Facilitate breaks for team members and keep track of break statuses.
• Address interpersonal conflicts that arise during shifts.
• Maintain integrity of all shifts for standard policies.
• Communicate incidents on the floor from a team-focused perspective.
• Determine when on-call staff needs to be utilized and coordinate with the doctor.

Benefits

• Industry-leading compensation.
• Generous employee pet discount.
• Referral rewards.
• Health, Vision, and Dental Insurance.
• 401K with company match.
• Paid parental leave - up to 10 weeks at 100% salary.
• Unlimited Continuing Education opportunities.
• Flexible work schedules for work-life balance.
• Growth potential.
• Weekly groceries sent to hospitals for staff.
• Monthly and quarterly contests and outings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees