Emergency Veterinarian Service Head

BluePearl Pet Hospital

273d • $96,900 - $190,000

About The Position

BluePearl Pet Hospital in Phoenix, AZ is seeking a full-time ER Service Head who will work side by side with our ER clinicians, specialists, and leadership team. The annual salary range for this position is $96,900 to $190,000. Additionally, you may be eligible to earn certain production as determined in accordance with company policy. This position is also eligible for an annual stipend of $15,000 and additionally may be eligible for a sign-on bonus and relocation assistance. BluePearl also offers additional ancillary benefits, including, but not limited to, shift differentials and weekend differentials. These ancillary benefits may fluctuate by region and/or hospital. Please discuss specific ancillary benefits with your interviewer.

Requirements

• DVM from accredited university.
• Successfully completed an internship.
• At least three years of ER experience.
• Previous leadership experience preferred.

Responsibilities

• Manage the schedule for all ER Clinicians, including PTO requests, depending on location.
• Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
• Mentor ER Clinicians and new ER/ICU support staff.
• Oversee ER Clinician case management and provide guidance as needed on case management decisions.
• Integrate the emergency and specialty services to successfully manage all hospitalized cases.
• Act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
• Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
• Actively contribute to recruiting new Emergency Clinicians.
• Ensure new hires have been assigned a mentor to support retention and engagement.
• Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
• Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
• Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues.
• Assist with performance reviews.
• Assist management team with client and pDVM concerns when necessary.
• Work with management team to oversee capital purchases for ICU/ER department.

Benefits

• Comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans.
• 401(k) and life insurance options.
• Company-paid Short-Term and Long-Term Disability.
• Flexible work schedules.
• Access to 12 mental health care sessions annually at no charge.
• Annual company store allowance.
• Trupanion pet insurance and discounts for associates for pet treatments, procedures, and food.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees