Emergency Solutions Case Facilitator

Northeastern Center Inc • Auburn, IN

4d

About The Position

The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.

Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients.  Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.

A Bachelors Degree related to mental Health and lived experience is required.  Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey. Certified Peer Support Professional Certification (Must be obtained within 90 days of hire). Must possess a valid drivers license.

Requirements

• Bachelors Degree related to mental Health
• Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey
• Certified Peer Support Professional Certification (Must be obtained within 90 days of hire)
• Must possess a valid drivers license
• Must meet OBHP requirements
• Two years’ experience in mental health or community services preferred

Nice To Haves

• Two years’ experience in mental health or community services preferred.

Responsibilities

• 24/7/365 on-call for crisis intervention services
• Acting as community liaison between Northeastern Center and referral sources
• On call services include telephone, face-to-face, and telehealth interactions with clients
• Follow-up action on previous emergency calls
• Maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.)

Benefits

• Excellent benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees