Emergency Services Technician
About The Position
The Emergency Services Technician is on the front lines of restoring homes and businesses after disasters such as floods and fires. The ideal candidate demonstrates risk-free, predictable, and fact-based behavior, excelling at task management within structured, systematic processes. This role requires stability, focus, and the ability to follow leadership direction while delivering high-quality work. Successful team members bring empathy, reliability, and discipline to a fast-paced environment, ensuring customers receive extraordinary care during their time of need.
Requirements
- Stable, systematic worker who excels in task management and structured processes.
- Risk-free, predictable, and fact-based decision-making style.
- Strong attention to detail with ability to follow direction from leadership.
- Excellent communication and listening skills, with ability to support customers and team members.
- Dedication to customer service with empathy and urgency.
- Positive, team-oriented attitude; reliable and dependable under pressure.
- Ability to lift 75 lbs frequently.
- Fluent in English; valid driver’s license with clean record.
- Willingness to work nights, weekends, and overtime as needed.
- Desire to join a new organization and actively contribute to building a customer-first culture that is a workplace of choice for high performers.
Nice To Haves
- Previous experience in fire, water or mold cleaning and restoration is a differentiator
- WRT, FSRT, ASD and CRMR certifications a plus
Responsibilities
- Perform water, fire, and mold cleaning, mitigation, and remediation including tarping and board-ups as required.
- Maintain a clean, organized, and properly stocked truck and company equipment.
- Be accessible by phone and participate in the on-call schedule as required.
- Assist with warehousing, facility tasks, and support team members as needed.
- Deliver excellent customer service with empathy, urgency, and professionalism.
- Follow direction from leadership and adhere to structured processes and safety requirements.
- Represent the Paul Davis brand with integrity and reliability.
Benefits
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
