Emergency Services Specialist I - Contents

Parker Young Construction LLC • Memphis, TN

22d

About The Position

The Emergency Services Specialist I - Contents plays a critical role in the construction industry by providing expert response and recovery services related to property contents affected by emergencies such as fire, water damage, or other disasters. This position focuses on assessing, documenting, and managing the restoration and cleaning of contents to mitigate loss and facilitate efficient recovery for clients. The specialist collaborates closely with property owners, insurance adjusters, and restoration teams to ensure that all contents are handled with care and restored to pre-loss condition whenever possible. This role requires a thorough understanding of emergency response protocols, contents handling techniques, and safety standards to protect both the property and personnel involved. Ultimately, the Emergency Services Specialist I contributes to minimizing downtime and financial impact for clients by delivering timely and professional contents restoration services.

Requirements

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Basic knowledge of contents restoration and emergency response procedures.
• Ability to work flexible hours including nights, weekends, and holidays as needed.
• Physical ability to lift and move heavy objects and work in challenging environments.

Nice To Haves

• Certification in Contents Restoration or related emergency services (e.g., IICRC certification).
• Experience working in emergency services or restoration within the construction industry.
• Familiarity with insurance claim processes and documentation.
• Strong communication and customer service skills.
• Training in OSHA safety standards and hazardous materials handling.

Responsibilities

• Respond promptly to emergency calls involving property contents affected by fire, water, mold, or other damages.
• Conduct detailed assessments and inventories of damaged contents to determine restoration or replacement needs.
• Coordinate and execute contents pack-out, cleaning, storage, and pack-back processes in accordance with industry best practices.
• Maintain accurate documentation and reports for insurance claims and client communications.
• Ensure compliance with safety regulations and company policies during all phases of emergency response and restoration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED